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Lost cd but i have my product key RRS feed

  • Question

  • Hi and goodday to everyone,its unfortunate that recently my windows xp home crashed i needed to re install windows. i have my product key which is on a sticker at the back of my pc but i need a windows o.s home.how do i go about it and  i will like to enquire how i can get a copy windows that i can use my product key with.Thanks in the advance

    Friday, January 18, 2008 6:27 AM

Answers

  • How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
    http://support.microsoft.com/kb/326246/en-gb

    Friday, January 18, 2008 8:19 AM
    Moderator
  • Hello samueloluwatoki,

     

    To replace the copy of Windows for which you have a license for you will need to contact the manufacturer of your system to obtain a replacement Windows/Recovery CD.  Please let me know if I may be of any further assistance.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, January 18, 2008 4:28 PM

All replies

  • How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
    http://support.microsoft.com/kb/326246/en-gb

    Friday, January 18, 2008 8:19 AM
    Moderator
  • Hello samueloluwatoki,

     

    To replace the copy of Windows for which you have a license for you will need to contact the manufacturer of your system to obtain a replacement Windows/Recovery CD.  Please let me know if I may be of any further assistance.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, January 18, 2008 4:28 PM