CRM 2011 - CCA

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  Hello Saket Subhash Kadam,

  You check below links,

  Link1

  Link2

  Link3

  Link4

  Mark as Answer if you find these links usefull.

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  Madhu Sudhan.M

  Tuesday, December 25, 2012 12:12 PM
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  Hi,

  The following linsk will be help you to learn fully about CCA,

  http://blogs.msdn.com/b/ukcrm/archive/2011/05/11/getting-started-with-cca-for-crm-2011.aspx

  http://garethtuckercrm.com/2011/07/14/installing-the-customer-care-accelerator-cca-for-crm-2011/

  http://pinpoint.microsoft.com/en-in/applications/customer-care-accelerator-for-microsoft-dynamics-crm-2011-hotfix-1-1003571-12884914795

  http://www.youtube.com/watch?v=d5t63mloF4Q

  http://community.dynamics.com/product/crm/crmtechnical/b/crminogic/archive/2012/08/07/tips-to-install-cca-for-crm-2011.aspx

  https://community.dynamics.com/product/crm/crmtechnical/b/crmukblog/archive/2011/05/11/getting-started-with-cca-for-crm-2011.aspx

  http://www.lebmscrm.com/2011/12/cca-lync-and-microsoft-dynamics-crm.html

  http://dynamicobjects.net/datasheets/DO_LYNC.PDF

  http://dynamicsuser.net/blogs/crm/archive/2011/05/13/released-customer-care-accelerator-for-microsoft-dynamics-crm-2011.aspx

   

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  Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/

  • Proposed as answer by SuryaMSCRM Wednesday, December 26, 2012 7:52 AM
  • Marked as answer by Saket Subhash Kadam Thursday, December 27, 2012 7:38 AM

  Wednesday, December 26, 2012 7:52 AM
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  Thanks Surya for the links

  Thursday, December 27, 2012 4:46 AM