Answered by:
CRM 2011 - CCA

Question
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Hi,
I am trying learning CCA from scratch, need some good sites or document links from where i can continue the same.
Currently exploring the UII guide and sample solution provided during installation.
Thanks in Advance
Friday, December 21, 2012 10:48 AM
Answers
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Hi,
The following linsk will be help you to learn fully about CCA,
http://blogs.msdn.com/b/ukcrm/archive/2011/05/11/getting-started-with-cca-for-crm-2011.aspx
http://garethtuckercrm.com/2011/07/14/installing-the-customer-care-accelerator-cca-for-crm-2011/
http://www.youtube.com/watch?v=d5t63mloF4Q
http://www.lebmscrm.com/2011/12/cca-lync-and-microsoft-dynamics-crm.html
http://dynamicobjects.net/datasheets/DO_LYNC.PDF
Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/
- Proposed as answer by SuryaMSCRM Wednesday, December 26, 2012 7:52 AM
- Marked as answer by Saket Subhash Kadam Thursday, December 27, 2012 7:38 AM
Wednesday, December 26, 2012 7:52 AM
All replies
-
Hi,
The following linsk will be help you to learn fully about CCA,
http://blogs.msdn.com/b/ukcrm/archive/2011/05/11/getting-started-with-cca-for-crm-2011.aspx
http://garethtuckercrm.com/2011/07/14/installing-the-customer-care-accelerator-cca-for-crm-2011/
http://www.youtube.com/watch?v=d5t63mloF4Q
http://www.lebmscrm.com/2011/12/cca-lync-and-microsoft-dynamics-crm.html
http://dynamicobjects.net/datasheets/DO_LYNC.PDF
Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/
- Proposed as answer by SuryaMSCRM Wednesday, December 26, 2012 7:52 AM
- Marked as answer by Saket Subhash Kadam Thursday, December 27, 2012 7:38 AM
Wednesday, December 26, 2012 7:52 AM -
Thanks Surya for the linksThursday, December 27, 2012 4:46 AM