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windows live oncecare activation

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hi, i am trying to install windows live onecare but it does not come up & ask for my product key to activate it. i go all thru the installation process & at the end it says it has been installed & is ready to use but my icon is still red. i dont understand what is wrong as i went thru the process step by step??

Sunday, April 5, 2009 6:25 AM

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If you open One Care you will see an action to take to remove the at risk status. To activate One Care - http://support.microsoft.com/kb/935899
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
- Marked as answer by Stephen BootsMVP, Moderator Sunday, April 5, 2009 3:53 PM
- Unmarked as answer by mum4 Monday, April 6, 2009 6:21 AM
- Marked as answer by Stephen BootsMVP, Moderator Monday, April 6, 2009 12:42 PM
Sunday, April 5, 2009 12:56 PM

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