How to create the OneCareSupportData.zip file RRS feed

  • General discussion

    1. Click Start.
    2. Click My Computer.
    3. Double-click Local Disk (CSmile. (If you're notified that files are hidden, click Show the contents of this folder.)
    4. Browse to the Program Files folder and double-click to open it.
    5. Browse to the Microsoft Windows OneCare Live folder and double-click to open it
    6. Double-click OneCareSupport.exe. (Vista users need to right click OneCareSupport.exe and choose Run as Administrator.)
    7. The application will run for 2-10 minutes and create a zipped file called OneCareSupportData.zip, which will be saved automatically to your Local Disk (CSmile.
    8. When the application is finished, you'll see a dialog box indicating that the process has completed
    9. Repeat steps 1-3 above to find the new file called OneCareSupportData.zip.


    Thursday, December 6, 2007 2:29 AM