Unable to view Add-in tab in word while using mail merge RRS feed

  • Question

  • Hi All,

    We are developing our project in On-premises CRM 2013. MS office is not installed in the server. I was working from my local machine which is installed with MS office. when I use mail merge option I am unable to view the Add-in tab in word. So how can I view the Add-in tab in Word ? Do I have to install the MS office in server or any other solution ?



    Thursday, February 27, 2014 6:17 AM

All replies

  • Hi Shankar,

    MS Office installation on server is not required for Mail merge. It is required on client machine only on which you want to do mail merge.

    Have you downloaded mail merge document and opened the same in MS Word?

    Also check whether macros are enabled in MS Word.


    Thursday, February 27, 2014 8:56 AM
  • Hi Garfield,

    Thanks for the reply. I downloaded & opened the mail merge document in MS word. I also checked that macros are enabled. But still the Add-in option is not visible .


    Thursday, February 27, 2014 10:09 AM