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Windows Genuine or Not??? What to do? RRS feed

  • Question

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    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-4FF37-8QKYJ-FH7GG
    Windows Product Key Hash: C6umcqjLzA+P2m5Xn6V134GjpgA=
    Windows Product ID: 55274-644-1346106-23784
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: 7594N6D
    ID: f99978c4-2258-40c4-ac74-91ddb2085496
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.530.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 114
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    Office Details: <GenuineResults><MachineData><UGUID>f99978c4-2258-40c4-ac74-91ddb2085496</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-FH7GG</PKey><PID>55274-644-1346106-23784</PID><PIDType>1</PIDType><SID>S-1-5-21-854245398-813497703-725345543</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1009.008</Version><SMBIOSVersion major="2" minor="3"/><Date>20030721000000.000000+000</Date></BIOS><HWID>F04C375F01846052</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17246</Pid></Product></Products></Office></Software></GenuineResults>

     

    So currently I had turned on the computer and Updated it after awhile and now it "pops up"  as my computer as "not genuine".  The computer was purchased a year and a half ago.  The copy that was installed was a Corperate copy that the liscence was purchased at a fee and was installed on all the machines that were sold at the store.  According to the Computer guy.

    I have located the Cd and have the install code and the product key.  When attempting to use the key update tool it tells me that my key is wrong even though the key is correct according to the "WGA Diagnostic Data" and a program found on the net to find out the product key installed "on the Computer"...

    How can i make the computer genuine.. and/or make this Pop up go away...

    thanks

    Thursday, June 1, 2006 2:16 AM

Answers

  • Night,

    As you were told by the computer guy, the installation of XP currently on the computer right now was done with Volume Licensing Media, however it was done using a Volume Licensing Key (VLK) which is now blocked.

    For the XP operating system, a Volume License is an Uprade-only license.  For it to be valid, there must first be a "base" license installed, and most often this is in the form of an OEM license installed on the computer by the computer assembler/manufacturer/systembuilder.  The most evident proof of the original OEM "base" license is a Certificate of Authenticity (COA) affixed to the computer.  Here are examples of the COA:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    It's likely the VLK was blocked due to misuse or expiration of the contract under which the VLK was issued.  It is a misuse of a Volume License for a retail computer store to install them on newly built computers meant for retail sale to individuals.  In your case, from what you wrote, it sounds like the computer store was installing VL copies of XP onto a "naked PC" without it first having an OEM license.  If the computers do not have COAs, then this is almost certainly the licensing problem.

    The store that furnished the computer improperly installed XP on the computer.  If you paid for it, you should return to the store and demand a refund or demand a proper Windows license for a new computer, which would be either a systembuilder/OEM version or a full retail version (not upgrade).

    Or you can take the Genuine Windows Offer and get a genuine PK and a tool to convert your unauthorized installation of XP Pro to a legitmate one, for $149 in the USA (maybe priced differently in other countries).

    Thursday, June 1, 2006 4:56 AM