locked
Windows 7 Home Premium - No Longer Genuine? (ERROR: 0xC004F057) RRS feed

  • Question

  • Hi all,

    So I bought my computer a couple years ago, and it cam ewith Windows 7 home premium on, and to my knowledge it is a genuine copy. However, I went on holiday for a week and left my computer at home. I came back and turned it on today to find that Windows is now claiming that my copy of Windows 7 is not genuine, with the error code: 0xC004F057. I have looked where I can on the internet, and attached is my diagnostic report from 'MGADiag'. I don't have the money to pay for a new, genuine copy of Windows 7, so it'd be preferable if I could get this copy fixed.

    Thanks

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XFQDR-PJ794-8447M
    Windows Product Key Hash: LVvE4tx6kQ/wSugKQc0w694kAF4=
    Windows Product ID: 00359-OEM-8992687-00304
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {8A048459-AF22-45A6-8D50-A6039F556D7B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150113-1808
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8A048459-AF22-45A6-8D50-A6039F556D7B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8447M</PKey><PID>00359-OEM-8992687-00304</PID><PIDType>2</PIDType><SID>S-1-5-21-3206301542-4209538688-1721219124</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.90</Version><SMBIOSVersion major="2" minor="7"/><Date>20130711000000.000000+000</Date></BIOS><HWID>1E033B07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>DA7B5D092DFF73</Val><Hash>kDQkIKWqOowiWV+LUwdRqYGbrgg=</Hash><Pid>81599-953-9530666-65468</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800304-02-2057-7601.0000-3482011
    Installation ID: 005294019646165960761743646021672862730214540860840382
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8447M
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 1
    Trusted time: 25/02/2015 15:27:14

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:25:2015 15:01
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: QAAAAAEABAABAAIAAQAEAAAABAABAAEAln0mUf8LEsLCv+jtdMTsCf5GXD6y+4qbSjr8Rc87hLa8XhvCQe0ucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT Intel_ AoacTabl
      AAFT ALASKA OEMAAFT 
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      BGRT ALASKA A M I

    Wednesday, February 25, 2015 3:27 PM

Answers

  • You have an OEM install on your system that is supposed to have a SLIC table installed on the factory motherboard that is used to self activate.  But you are using a retail motherboard.  An OEM install is only valid for the hardware upon which it was originally installed.  So unfortunately, this is classified as a counterfeit setup.  You will need to purchase a legal copy of Windows, format your drive and reinstall.  Be sure to back up your data first.

    Please do not read this sentence. Please ignore the previous sentence.

    Wednesday, February 25, 2015 4:21 PM

All replies

  • You have an OEM install on your system that is supposed to have a SLIC table installed on the factory motherboard that is used to self activate.  But you are using a retail motherboard.  An OEM install is only valid for the hardware upon which it was originally installed.  So unfortunately, this is classified as a counterfeit setup.  You will need to purchase a legal copy of Windows, format your drive and reinstall.  Be sure to back up your data first.

    Please do not read this sentence. Please ignore the previous sentence.

    Wednesday, February 25, 2015 4:21 PM
  • You have an OEM install on your system that is supposed to have a SLIC table installed on the factory motherboard that is used to self activate.  But you are using a retail motherboard.  An OEM install is only valid for the hardware upon which it was originally installed.  So unfortunately, this is classified as a counterfeit setup.  You will need to purchase a legal copy of Windows, format your drive and reinstall.  Be sure to back up your data first.

    Please do not read this sentence. Please ignore the previous sentence.

    You'd be wrong to say so I think, as I have just found the product key for my windows 7 copy on my old case, and it seems to have verified!

    Hopefully this will be the end of it, but thanks for replying!

    Wednesday, February 25, 2015 8:04 PM
  • Karmin is perfectly correct in terms of the rules as they apply to OEM licenses.

    How MS choose to apply the rules is another matter, and you seem to have slipped through their cracks.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, February 26, 2015 8:34 AM
    Moderator