After having used the computer/windows vista for 18 months a message appeared saying that my copy of windows was not valid. Since then windows updates cannot be received and we get
an error code 80070426. The software licensing service doesn't appear to be working/running, and I can't get it to work. Have looked at solutions suggested for similar problems in some of the forums, but these haven't worked. Have run the Microsoft
diagnostic tool, and get the following result:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-T3PCK-3FRWY-KKMRQ
Windows Product Key Hash: l3Vu3XOYEcKE/ZqlRC9vew8kcKs=
Windows Product ID: 89578-OEM-7332157-00180
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
Manually Steps to Force Start the Service:
If you have acces to the Start button:
1) Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
=> Response is: "system error 5 has occurred"
Thanks in advance,
D. Davies
It looks like you have some problems :(
Here's Darin's usual advice for 'System Error 5' results when trying to start the service.
<quote>
B) If you receive any other error (System Error 5, System Error 57346 or System Error 54273): These occur as a result of massive file corruption. We do not know what the root cause of the corruption is and this can be caused by any situation
where files could be corrupted. However, from troubleshooting others that had this issue, the likeliest causes are either Malware Infection or failing Hard Drive.There are a few things you can try to resolve this issue
a. System Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.
i.
Login to Vista in Normal Mode (not safe mode)
ii.
Launch an Internet Browser
iii.
Type: %windir%\system32\ in the browser's address field
iv. Scroll
down till you find the file cmd.exe
v.
Right-click the file and select 'Run as Administrator'
vi. In
the CMD window, type: sfc /scannow
vii. Reboot
twice and see if that resolves the issue.
b. repairing Windows using System Restore:
i.
Reboot Vista into Safe Mode
ii.
Click the ‘Start’ button
iii.
In the Start Search field, type: System Restore and hit “Enter” keyboard key
iv. Select
"Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
v.
Click the "Next" button.
vi. Reboot
back into Normal mode
If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at
http://support.microsoft.com or reinstall Vista.
</quote>
To check out your hard drive, download the manufacturer's HD test utility, create the CD, and then run the long test - it may take an hour or two depending on the size of the HD.
HTH - and good Luck!
--
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC |
The Three-toed Sloth
