Microsoft Help Desk

Question

• 

  

  0

  Sign in to vote

  Dear Microsoft,
  I am urgently trying to obtain assistance as my computer crashed after installing the last automatic update. I no longer have access to my files.
  I just called your technical support in the U.S. and have been told that they are not allowed to assist me as I do not live in north America. I thought Microsoft was an international company. I now have to wait for your customer service center to open in the morning which means that I will waste another 6 hours waiting. I am very disapointed and also hope that one of your Belgian employees can at least speak English.
  
  Is their a complaints department ?
  

  Friday, August 28, 2009 1:26 AM