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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9
Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=
Windows Product ID: 89578-OEM-7332157-00203
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {6ED7998B-1F67-49E0-B644-D0FC63594DAC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office FrontPage 2003 - 100 Genuine
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6ED7998B-1F67-49E0-B644-D0FC63594DAC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-953797872-534696546-109287333</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR123E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0231Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080725000000.000000+000</Date></BIOS><HWID>D5303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9D8DC45AFED5500</Val><Hash>12vLgHAJjJwlB+YQ6Y8P4QuHjTE=</Hash><Pid>72079-640-3516526-55697</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65464</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software Licensing service is not running.

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSUu6pYGgT8kB6t4o5oWfL01jmqosykrFbC2CqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			Sony		VAIO
  FACP			Sony		VAIO
  HPET			Sony		VAIO
  BOOT			Sony		VAIO
  MCFG			Sony		VAIO
  APIC			Sony		VAIO
  SLIC			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Genuine

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9

Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=

Windows Product ID: 89578-OEM-7332157-00203

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {6ED7998B-1F67-49E0-B644-D0FC63594DAC}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.9.1

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000000

Build lab: 6002.vistasp2_gdr.110617-0336

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: 6.0.6002.16398

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 103 Blocked VLK

Microsoft Office FrontPage 2003 - 100 Genuine

Microsoft Office Enterprise 2007 - 103 Blocked VLK

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{6ED7998B-1F67-49E0-B644-D0FC63594DAC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-953797872-534696546-109287333</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR123E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0231Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080725000000.000000+000</Date></BIOS><HWID>D5303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9D8DC45AFED5500</Val><Hash>12vLgHAJjJwlB+YQ6Y8P4QuHjTE=</Hash><Pid>72079-640-3516526-55697</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65464</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software Licensing service is not running.

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSUu6pYGgT8kB6t4o5oWfL01jmqosykrFbC2CqF

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC Sony VAIO

FACP Sony VAIO

HPET Sony VAIO

BOOT Sony VAIO

MCFG Sony VAIO

APIC Sony VAIO

SLIC Sony VAIO

SSDT Sony VAIO

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9
Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=
Windows Product ID: 89578-OEM-7332157-00203
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {6ED7998B-1F67-49E0-B644-D0FC63594DAC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office FrontPage 2003 - 100 Genuine
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6ED7998B-1F67-49E0-B644-D0FC63594DAC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-953797872-534696546-109287333</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR123E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0231Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080725000000.000000+000</Date></BIOS><HWID>D5303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9D8DC45AFED5500</Val><Hash>12vLgHAJjJwlB+YQ6Y8P4QuHjTE=</Hash><Pid>72079-640-3516526-55697</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65464</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software Licensing service is not running.

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSUu6pYGgT8kB6t4o5oWfL01jmqosykrFbC2CqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			Sony		VAIO
  FACP			Sony		VAIO
  HPET			Sony		VAIO
  BOOT			Sony		VAIO
  MCFG			Sony		VAIO
  APIC			Sony		VAIO
  SLIC			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO

Changed type Darin Smith MS Thursday, September 8, 2011 8:04 PM

Thursday, September 8, 2011 12:34 PM

Answers

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"KavithaRavikumar" wrote in message news:ea217464-ffbd-4270-860e-f9e1d09a3d6a...

Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Genuine Validation Code: 0 Cached Online Validation Code: N/A, hr = 0x80070426 Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9 Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY= Windows Product ID: 89578-OEM-7332157-00203 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6002.2.00010300.2.0.003 ID: {6ED7998B-1F67-49E0-B644-D0FC63594DAC}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.9.1 Signed By: Microsoft Product Name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.110617-0336 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: 6.0.6002.16398 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft OGA Data--> Office Status: 103 Blocked VLK Microsoft Office FrontPage 2003 - 100 Genuine Microsoft Office Enterprise 2007 - 103 Blocked VLK OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{6ED7998B-1F67-49E0-B644-D0FC63594DAC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-953797872-534696546-109287333</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR123E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0231Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080725000000.000000+000</Date></BIOS><HWID>D5303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9D8DC45AFED5500</Val><Hash>12vLgHAJjJwlB+YQ6Y8P4QuHjTE=</Hash><Pid>72079-640-3516526-55697</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65464</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software Licensing service is not running. Windows Activation Technologies--> N/A HWID Data--> HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSUu6pYGgT8kB6t4o5oWfL01jmqosykrFbC2CqF OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20000 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Sony VAIO FACP Sony VAIO HPET Sony VAIO BOOT Sony VAIO MCFG Sony VAIO APIC Sony VAIO SLIC Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Genuine

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9

Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=

Windows Product ID: 89578-OEM-7332157-00203

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {6ED7998B-1F67-49E0-B644-D0FC63594DAC}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.9.1

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000000

Build lab: 6002.vistasp2_gdr.110617-0336

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: 6.0.6002.16398

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 103 Blocked VLK

Microsoft Office FrontPage 2003 - 100 Genuine

Microsoft Office Enterprise 2007 - 103 Blocked VLK

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{6ED7998B-1F67-49E0-B644-D0FC63594DAC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-953797872-534696546-109287333</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR123E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0231Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080725000000.000000+000</Date></BIOS><HWID>D5303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9D8DC45AFED5500</Val><Hash>12vLgHAJjJwlB+YQ6Y8P4QuHjTE=</Hash><Pid>72079-640-3516526-55697</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65464</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software Licensing service is not running.

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSUu6pYGgT8kB6t4o5oWfL01jmqosykrFbC2CqF

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC Sony VAIO

FACP Sony VAIO

HPET Sony VAIO

BOOT Sony VAIO

MCFG Sony VAIO

APIC Sony VAIO

SLIC Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Genuine Validation Code: 0 Cached Online Validation Code: N/A, hr = 0x80070426 Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9 Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY= Windows Product ID: 89578-OEM-7332157-00203 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6002.2.00010300.2.0.003 Licensing Data--> Software Licensing service is not running.

The Software Licensing Service is not running – something may have switched it off...

First check that the Service is set to start Automatically – click on Start, in the Search box, type SERVICES.MSC, and hit the Enter key. Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties. Make sure that it’s set to Automatic, and click Apply – then try and start the service using the button

Once that’s properly set, Start the service – how long before it appears to stop again?

Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.

sc qc slsvc
sc queryex slsvc
sc qprivs slsvc
sc qsidtype slsvc
sc sdshow slsvc

copy and paste the results into your response. (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response).

Download, install, update and run a Full System scan with Malwarebytes Anti-Malware (www.malwarebytes.org ) – remove everything it finds.

does it find anything significant?

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Thursday, September 8, 2011 8:04 PM
- Marked as answer by Darin Smith MS Monday, September 12, 2011 8:56 PM
Thursday, September 8, 2011 7:00 PM

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"KavithaRavikumar" wrote in message news:ea217464-ffbd-4270-860e-f9e1d09a3d6a...

Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Genuine Validation Code: 0 Cached Online Validation Code: N/A, hr = 0x80070426 Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9 Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY= Windows Product ID: 89578-OEM-7332157-00203 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6002.2.00010300.2.0.003 ID: {6ED7998B-1F67-49E0-B644-D0FC63594DAC}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.9.1 Signed By: Microsoft Product Name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.110617-0336 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: 6.0.6002.16398 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft OGA Data--> Office Status: 103 Blocked VLK Microsoft Office FrontPage 2003 - 100 Genuine Microsoft Office Enterprise 2007 - 103 Blocked VLK OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{6ED7998B-1F67-49E0-B644-D0FC63594DAC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-953797872-534696546-109287333</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR123E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0231Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080725000000.000000+000</Date></BIOS><HWID>D5303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9D8DC45AFED5500</Val><Hash>12vLgHAJjJwlB+YQ6Y8P4QuHjTE=</Hash><Pid>72079-640-3516526-55697</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65464</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software Licensing service is not running. Windows Activation Technologies--> N/A HWID Data--> HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSUu6pYGgT8kB6t4o5oWfL01jmqosykrFbC2CqF OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20000 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Sony VAIO FACP Sony VAIO HPET Sony VAIO BOOT Sony VAIO MCFG Sony VAIO APIC Sony VAIO SLIC Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO SSDT Sony VAIO

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Genuine

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9

Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=

Windows Product ID: 89578-OEM-7332157-00203

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {6ED7998B-1F67-49E0-B644-D0FC63594DAC}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.9.1

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000000

Build lab: 6002.vistasp2_gdr.110617-0336

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: 6.0.6002.16398

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 103 Blocked VLK

Microsoft Office FrontPage 2003 - 100 Genuine

Microsoft Office Enterprise 2007 - 103 Blocked VLK

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{6ED7998B-1F67-49E0-B644-D0FC63594DAC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-953797872-534696546-109287333</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-CR123E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0231Q0</Version><SMBIOSVersion major="2" minor="4"/><Date>20080725000000.000000+000</Date></BIOS><HWID>D5303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>9D8DC45AFED5500</Val><Hash>12vLgHAJjJwlB+YQ6Y8P4QuHjTE=</Hash><Pid>72079-640-3516526-55697</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65464</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software Licensing service is not running.

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJSUu6pYGgT8kB6t4o5oWfL01jmqosykrFbC2CqF

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC Sony VAIO

FACP Sony VAIO

HPET Sony VAIO

BOOT Sony VAIO

MCFG Sony VAIO

APIC Sony VAIO

SLIC Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

SSDT Sony VAIO

Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Genuine Validation Code: 0 Cached Online Validation Code: N/A, hr = 0x80070426 Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9 Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY= Windows Product ID: 89578-OEM-7332157-00203 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6002.2.00010300.2.0.003 Licensing Data--> Software Licensing service is not running.

The Software Licensing Service is not running – something may have switched it off...

First check that the Service is set to start Automatically – click on Start, in the Search box, type SERVICES.MSC, and hit the Enter key. Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties. Make sure that it’s set to Automatic, and click Apply – then try and start the service using the button

Once that’s properly set, Start the service – how long before it appears to stop again?

Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.

sc qc slsvc
sc queryex slsvc
sc qprivs slsvc
sc qsidtype slsvc
sc sdshow slsvc

copy and paste the results into your response. (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response).

Download, install, update and run a Full System scan with Malwarebytes Anti-Malware (www.malwarebytes.org ) – remove everything it finds.

does it find anything significant?

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Thursday, September 8, 2011 8:04 PM
- Marked as answer by Darin Smith MS Monday, September 12, 2011 8:56 PM
Thursday, September 8, 2011 7:00 PM

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No reply from the Original Poster.

Issue is assumed to be resolved.
Darin MS

Monday, September 12, 2011 8:56 PM

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