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"windows not genuine" RRS feed

  • Question

  • I lost power and when my PC came up, the lower RH of the screen indicated that build 7601 of windows 7 was not genuine. I ran the diagnostic and it returned the following. Can you guide me? This is a legitimate cc of Windows that I have been using for 2 years on thsi PC. Thanks.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {55E3C0D8-02E7-4C56-90A4-37FEA44E4274}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office OneNote 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{55E3C0D8-02E7-4C56-90A4-37FEA44E4274}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1972608392-1666382362-4279352485</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7522CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5HKT43AUS</Version><SMBIOSVersion major="2" minor="5"/><Date>20090907000000.000000+000</Date></BIOS><HWID>CDDD3307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-5H   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>A9E5DC75F2FDD78</Val><Hash>IpiN01aGyJ/FP8JSX8VszeDEW8I=</Hash><Pid>72085-700-2933981-55292</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>AC7FA76B6A8977C</Val><Hash>x5OCxk5ac3kbi+qmu8AVE5MpXtk=</Hash><Pid>81605-958-2938965-65813</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>6933E712F517F78</Val><Hash>5vQUEL9+UnQefwCjyBYYQ7JFwHc=</Hash><Pid>84889-956-1340321-63524</Pid><PidType>1</PidType></Product><Product GUID="{91120000-00A1-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2007</Name><Ver>12</Ver><Val>B397EF99693BF14</Val><Hash>DNkaUhMUIVTc/a2RGh98cRC+57s=</Hash><Pid>81609-906-1183294-62404</Pid><PidType>1</PidType></Product></Products><Applications><App Id="51" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:10:2011 02:20
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAeqhO1ZmhqnbKYJpFSOSWTwKaYi+szUbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TC-5H  
      FACP   LENOVO  TC-5H  
      HPET   LENOVO  TC-5H  
      MCFG   LENOVO  TC-5H  
      SLIC   LENOVO  TC-5H  
      OEMB   LENOVO  TC-5H  
      SSDT   LENOVO  TC-5H  

     

    Saturday, November 5, 2011 11:06 PM

Answers

  • "simassoc" wrote in message news:ea282140-b557-41ce-8996-3d83fd3933ef...

    I lost power and when my PC came up, the lower RH of the screen indicated that build 7601 of windows 7 was not genuine. I ran the diagnostic and it returned the following. Can you guide me? This is a legitimate cc of Windows that I have been using for 2 years on thsi PC. Thanks.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    Microsoft Office Project Professional 2007 - 100 Genuine
    Microsoft Office OneNote 2007 - 100 Genuine

     

    Other data—>
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>7522CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5HKT43AUS</Version><SMBIOSVersion major="2" minor="5"/><Date>20090907000000.000000+000</Date></BIOS

     

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

     

     

    everything looks OK except for the highlighted error message – which probably means that the Licensing Store is corrupted somehow.
    try the following.
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Reboot and Post back with a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, November 8, 2011 12:21 AM
    • Marked as answer by Darin Smith MS Thursday, November 10, 2011 8:57 PM
    Sunday, November 6, 2011 4:45 AM
    Moderator