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Windows live one care RRS feed

  • Question

  • my one care is no longer workin sayin that my subscription is no longer good and that cant be possible i installed it in september of 2009 and it told me that i have till of course september 2010 so is there anything that you can do to help me???
    Sunday, December 13, 2009 4:10 AM

Answers

  •  

    If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time. If it is incorrect, change it and restart the computer.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

     

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Monday, December 14, 2009 1:56 PM
    Moderator