Greetings:
I recently purchased a new Lenovo desktop that has Windows 7. I have no problems with Windows 7, however, I'm running Windows XP mode and experiencing some problems.
What happens is that, after using Windows Update to deploy updates, I get to the Windows Genuine Advantage update. It installes and appears to complete the install. The installation task hangs on "Running Processes After Install" and the progress bar sits at about 75% complete.
Since this never completes, it always thinks it needs to install keeps coming back to "haunt" me. I originally uninstalled XP mode and reinstalled it, but it appears to hang at the exact same spot! I have let it run over night and it never moves passed this step of the install.
I've ran the Diagnostic tool (www.microsoft.com/genuine/diag) and everything passed. The WGA activex control installed and the site was even able to validate windows, but the update keeps failing.
I don't think this is relavant to me problem, but I have attached the diagnostics report as requested in the stickies:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-QBGG4-DBCTM-YT64G
Windows Product Key Hash: rKySN9WEOsjhxWShEVXGBmL2i1c=
Windows Product ID: 76487-OEM-2211906-04006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {395202ED-E181-4334-8168-9703F90E8301}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{395202ED-E181-4334-8168-9703F90E8301}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YT64G</PKey><PID>76487-OEM-2211906-04006</PID><PIDType>2</PIDType><SID>S-1-5-21-2018958015-190562022-3118530106</SID><SYSTEM><Manufacturer>Microsoft Corporation</Manufacturer><Model>Virtual Machine</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080002 </Version><SMBIOSVersion major="2" minor="3"/><Date>20090814000000.000000+000</Date><SLPBIOS>Windows_Virtual_XP_F9161D8E7FCC11DDBFAA369856D89593</SLPBIOS></BIOS><HWID>E9CA376F01840059</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 19060:Dell Inc|19060:Fujitsu Siemens Computers|19060:Gateway, Inc|17249:GENUINE C&C INC|19060:Hewlett-Packard Company|19060:HITACHI, Ltd|1904F:Microsoft Corporation|18D30:Microsoft Corporation|19060:Mitsubishi Electric Information Technology Corporation|19060:NEC Corporation|19060:TOSHIBA CORPORATION|19060:Unisys Corporation
Marker string from OEMBIOS.DAT: Windows_Virtual_XP_F9161D8E7FCC11DDBFAA369856D89593
OEM Activation 2.0 Data-->
N/A
