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Unable to launch MOC 2007 after installation RRS feed

  • Question

  • Hi everyone,
    One of the MOC I deployed doesn't want to launch after installation is complete. The message it keeps displaying looks like :
    Microsoft Office Communicator 2007

    Unable to start Office Communicator before the end of the installation. Restart your computer to complete the installation, then start Office Communicator.

    (it's a translation)
    Even though I did reboot a few times, the message does not disappear.
    Does anyone know how to solve the problem and get rid of this message?

    Thanks
    Monday, August 4, 2008 12:28 PM

All replies

  • Try to remove MOC

    Reboot

    Reinstall

    Reboot

    Try again

     

    Tuesday, August 5, 2008 8:53 PM
  • Already tried. Tongue Tied
    Wednesday, August 6, 2008 12:06 PM
  •  

    You can try thisone

     

    Method 11
    Check if there pending installation/s:
     
    Warning: You should only edit these registry entries if you really know what you're doing. Back up your hard disk first.  
    a. Empty "InProgress" Registry Key
    Check the following registry key:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
    and clean any entries that you find.
     
    b. Empty/Rename "PendingFileRenameOperations" Registry Key:
    Check the following registry key:
    HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
    and clean any entries that you find.

     

    http://support.microsoft.com/kb/555175

     

    Wednesday, August 6, 2008 9:55 PM
  •  Deli Pro-Exchange wrote:

     

    You can try thisone

     

    Method 11
    Check if there pending installation/s:
     
    Warning: You should only edit these registry entries if you really know what you're doing. Back up your hard disk first.  
    a. Empty "InProgress" Registry Key
    Check the following registry key:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
    and clean any entries that you find.
     
    b. Empty/Rename "PendingFileRenameOperations" Registry Key:
    Check the following registry key:
    HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
    and clean any entries that you find.

     

    http://support.microsoft.com/kb/555175

     



    I did not find any of this 2 keys in the registry, but, since I was there, I deleted a few keys related to MOC, I reinstalled it, and now it works !
    Thanks for your interest in the topic. Wink
    Thursday, August 7, 2008 1:21 PM