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Cannot create an activity party of the specified object type RRS feed

  • Question

  • I have a worklow that is triggered when a case record is assigned to a different team. Each team has a valid email address, and an email should be sent to that email address once the case is assigned to that team.

    I am using case owner for the 'From' field, but I am getting the error - 'Cannot create an activity party of the specified object type'. Surely, once the new owner of the case record is set, I should be able to send an email to that owner. It's a team, but I've sent emails to teams before, once the team has an email address.

    Any ideas? Thanks.

    Monday, September 23, 2013 10:07 AM