locked
blocking my e-mail RRS feed

  • Question

  • One Care seems to be blocking outlook, is their anyway to shut it off?

    Friday, September 14, 2007 5:13 PM

Answers

  • Are you using the beta 2.0 (the topic where you posted) or the released version 1.6?

    The most common reason for email problems with OneCare is that another security software or remnant is still present. Norton, for example, scans inbound and outbound email. If it is still active, it could be conflicting with OneCare and causing the problem. OneCare does not block Outlook and allows it by default.

    You can contact support if needed.

    For the beta 2.0, http://help.live.com/help.aspx?project=onecarev2 -use the "Get More Help" link in the lower right of the page to contact support via email.

     

    Support for v1.6 is via the information here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

     

    -steve
    Friday, September 14, 2007 6:28 PM
    Moderator