Office XP Pro w/Publisher 2002
From the Diagnostic Report below, can anyone tell me what is going on. I keep getting a 'Non-activated' message from Word but, when I try to Activate it tells me that the product is already activated. One Microsoft suggestion was to activate via Firefox ("You'll only have to do this once") so I did & it only worked until the next time that I booted up.
After the last time I got the 'Not Activated' message a number of my Outlook Explorer folders disappeared, I don't know if there is a connection.
Thanks.
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-KKGJR-Y3YPG-Q7B68
Windows Product Key Hash: nABVqFT7hrJTepfTz4bwC2iDPLA=
Windows Product ID: 55274-OEM-2213947-95419
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {32639307-63A8-48BF-B0E0-DA40DCAD4B2E}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office XP Professional - 101 Not Activated
Microsoft Publisher 2002 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{32639307-63A8-48BF-B0E0-DA40DCAD4B2E}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q7B68</PKey><PID>55274-OEM-2213947-95419</PID><PIDType>3</PIDType><SID>S-1-5-21-1214440339-1897051121-839522115</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS A7V333 ACPI BIOS Revision 1005</Version><SMBIOSVersion major="2" minor="3"/><Date>20020314000000.000000+000</Date></BIOS><HWID>A8B9353701842059</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>46056936C709BC0</Val><Hash>nnB5I4YzgHib4RCR2gO70zhg4FM=</Hash><Pid>54186-OEM-1790963-59616</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>BC6AC246CDACF40</Val><Hash>88olEk0zHKhUiTFrMjTOCzXGy4g=</Hash><Pid>54197-OEM-1691317-39616</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 15310:ASUSTeK Computer Inc
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
