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Migrating a CRM instance to another tenant RRS feed

  • Question

  • My organization has an O365 CRM instance on one tenant and the rest of our services (specifically Exchange) on a different O365 tenant. Our goal is to migrate our CRM to the other tenant without any data loss, etc.

    It appears this has already been done exactly how we need it (http://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_manage/migrating-a-dynamics-crm-instance-from-one-office/30c77a4c-ebdb-499e-8f6d-5efc9ac36155?page=1). 

    How would we go about starting this process? It appears the user in the previous thread was contacted privately by a support engineer.

    (to be more clear: who do we contact? Is there a catch-all department for this, or is there a direct line to people who do this?)


    • Edited by RMDNA Friday, September 2, 2016 10:34 PM
    Friday, September 2, 2016 9:56 PM

All replies

  • I would create a support case from within the Office 365 tenant that has your CRM instance.
    Tuesday, September 6, 2016 2:05 PM
    Moderator