CRM 2011- Multiple Forms RRS feed

  • Question

  • I am not able to create multiple forms for Appointment Entity in CRM 2011. I have created multiple forms for other entities but I do not see 'new' button for Appointment entity. Even 'Save As' button on form is also disabled. Please let me know, if it is designed like this or there is some problem in my deployment.



    Friday, August 19, 2011 8:06 PM


All replies

  • It is designed like this. The Appointment Entity's metadata has a flag named "CanCreateForms" which is set to false. See the metadata here.
    • Proposed as answer by Paul B Bauer Friday, August 19, 2011 8:51 PM
    • Marked as answer by myCRMGuy Friday, August 19, 2011 9:01 PM
    Friday, August 19, 2011 8:50 PM
  • Thanks Paul.

    I found list of all entities by running the below query on <orgname>_MSCRM database.


    select OriginalLocalizedName from MetadataSchema.Entity where Cancreateforms=0

    Friday, August 19, 2011 9:02 PM
  • Hi,

    So we have established that you cannot create a new form because the flag CanCreateForms is set to false in the metadata. But why is like this on the Appointment entity? What's the reason that appointment does not allow multiple forms. And more important, is there a work arround for this?


    Edit: In Microsoft Dynamics CRM 2011 Online



    Wednesday, November 2, 2011 1:12 PM
  • It is set this way by default for all CRM organizations; I don't know why.

    There's no supported way to change the CanCreateForms flag.

    I don't know of a super easy workaround. The only thing I can think of: have a custom web resource (Javascript) that will hide and show certain fields, tabs or sections based on the role of the user (or based on any other property).

    Wednesday, November 2, 2011 1:38 PM
  • See below link:


    MS is considering this functionality for a future release of CRM.

    • Marked as answer by myCRMGuy Wednesday, January 4, 2012 9:08 PM
    Wednesday, January 4, 2012 9:07 PM