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it says my copy windows 7 is not genuine RRS feed

  • Question

  • I have a compaq presario CQ61 laptop that I bought about a year and a half ago at frys. Everything was fine until this morning when i got this windows 7 build 7601 this copy is not genuine on my computer. Windows 7 already came programed so I know there is no way this couldnt be a genuine version. I already looked up the suggestions in another thread and i hope i did this right here is my copy

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {06072B9D-8EDA-4CE7-880D-B7D9E5905271}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{06072B9D-8EDA-4CE7-880D-B7D9E5905271}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3051506273-4148419510-2639384930</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS><HWID>5BDC3607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>590704123234726</Val><Hash>NJSADs7d49NUjpUuN2KjuXY+NXA=</Hash><Pid>81602-915-3156616-68084</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0692010
    Installation ID: 014663604660345061273501572926499955219006664574862012
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 2
    Trusted time: 10/5/2011 5:22:24 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:4:2011 19:09
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAABAAAAAwABAAEAeqgc0l4RVPniJ/QHvoRKPrD2cl0QzBh5

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      363F   
      FACP   HP      363F   
      HPET   HP      363F   
      BOOT   HP      363F   
      MCFG   HP      363F   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   AMD     PowerNow

    PLEASE HELP!

    Thursday, October 6, 2011 12:33 AM

Answers

  • "jcar82" wrote in message news:eae48d95-d62a-4e63-a088-e2ef70abfff8...

    I have a compaq presario CQ61 laptop that I bought about a year and a half ago at frys. Everything was fine until this morning when i got this windows 7 build 7601 this copy is not genuine on my computer. Windows 7 already came programed so I know there is no way this couldnt be a genuine version. I already looked up the suggestions in another thread and i hope i did this right here is my copy

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 2
    Trusted time: 10/5/2011 5:22:24 PM

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

    PLEASE HELP!

    Your problem is caused by the fact that the OS is unable to properly read the SLIC table in the BIOS.
    In the probable event that Carey’s fix doesn’t work (it almost never does, but he insists on posting anyhow), please do the following.
     
    Open the System Properties page (Click on the Start button, the right-click on Computer, and select Properties) and scroll down to the bottom of the page. Click on the Change Product Key link there, and follow the instructions, entering the Product Key you’ll find on your COA sticker on the machine’s case. You will probably need to activate by phone.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, October 6, 2011 9:10 PM
    • Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:03 PM
    Thursday, October 6, 2011 7:17 AM
    Moderator

All replies

  • Download and install the latest BIOS update for your specific Compaq Presario CQ61 model number.  Visit HP Support & Drivers to obtain the correct download file.
    Carey Frisch
    • Proposed as answer by Darin Smith MS Thursday, October 6, 2011 9:10 PM
    Thursday, October 6, 2011 1:12 AM
    Moderator
  • "jcar82" wrote in message news:eae48d95-d62a-4e63-a088-e2ef70abfff8...

    I have a compaq presario CQ61 laptop that I bought about a year and a half ago at frys. Everything was fine until this morning when i got this windows 7 build 7601 this copy is not genuine on my computer. Windows 7 already came programed so I know there is no way this couldnt be a genuine version. I already looked up the suggestions in another thread and i hope i did this right here is my copy

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dvx Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100517000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 2
    Trusted time: 10/5/2011 5:22:24 PM

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

    PLEASE HELP!

    Your problem is caused by the fact that the OS is unable to properly read the SLIC table in the BIOS.
    In the probable event that Carey’s fix doesn’t work (it almost never does, but he insists on posting anyhow), please do the following.
     
    Open the System Properties page (Click on the Start button, the right-click on Computer, and select Properties) and scroll down to the bottom of the page. Click on the Change Product Key link there, and follow the instructions, entering the Product Key you’ll find on your COA sticker on the machine’s case. You will probably need to activate by phone.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Thursday, October 6, 2011 9:10 PM
    • Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:03 PM
    Thursday, October 6, 2011 7:17 AM
    Moderator
  • Hi Noel thanks for answering my question I tried doing what Carey told me but everytime i tried to download it it would say internet explorer cannot display. I am trying to do what you told me but I dont know what the COA sticker is... I do see stickers on the bottom but I guess Ive used my laptop too much because some on them are faded and i cant read the numbers or letters at all. When i activate by phone what is it that I need to do? Thanks again
    Thursday, October 13, 2011 7:38 AM
  • "jcar82" wrote in message news:b3a14c52-cf5c-41f8-b0b3-a9af52b982b3...
    Hi Noel thanks for answering my question I tried doing what Carey told me but everytime i tried to download it it would say internet explorer cannot display. I am trying to do what you told me but I dont know what the COA sticker is... I do see stickers on the bottom but I guess Ive used my laptop too much because some on them are faded and i cant read the numbers or letters at all. When i activate by phone what is it that I need to do? Thanks again
     
    The COA sticker is a multi-coloured sticker usually on the case or inside the battery compartment.
    the Key is a string of 5 groups of 5 characters on one of those stickers – in the form
    XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
    If you cannot read the Key, then your only option is going to be a reformat/reinstall using the manufacturer’s recovery disks. Note that doing so will wipe all data and programs from the machine, so back up to external media first!
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, October 13, 2011 8:08 AM
    Moderator
  • ok thank you very much!
    Thursday, October 13, 2011 6:10 PM
  • hey noel what number should I call because I called HP and they wouldnt help me unless I set up an account with them where I would be charged 14.99 a month in the first place. Im sorry but I know 14.99 sounds like a little bit of money but Im not working right now or making any money so I cant afford 14.99 a month for a problem you already gave me an answer to
    Thursday, October 13, 2011 9:15 PM
  • "jcar82" wrote in message news:fc135e9f-9035-4d6e-b643-bd1f7469a9c6...
    hey noel what number should I call because I called HP and they wouldnt help me unless I set up an account with them where I would be charged 14.99 a month in the first place. Im sorry but I know 14.99 sounds like a little bit of money but Im not working right now or making any money so I cant afford 14.99 a month for a problem you already gave me an answer to
     
    HP will usually provide the disks for a simple fee – it sounds like you are being sold a rolling insurance!
     
    phone them again and ask for a set of Recovery Disks for your PC – nothing else.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, October 14, 2011 8:53 AM
    Moderator