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Validation Windows 7 not working after reformat! RRS feed

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    Hi

    I reformatted my computer but now my Windows 7 validation doesn't work ... where do I go to sort this out?

    Thanks

    Sunday, July 22, 2012 5:59 PM

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    See here for examples of the COA sticker (which could be either on the outer case, or inside the battery compartment) ....

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    The Key installed appears to be either an Upgrade or a Retail install - but the mahcine would appear to have shipped with Win7 pre-installed, and standard configuration is for Home Premium.

    There's no signs of Validation having failed - although since the system hasn't been activated, it shouldn't fail anyhow.

    If you mean that the system is failing activation, this could be either because the Key you are using has been blocked for some reason, or because of other problems - but again, there's no indication of this in the report.

    Does the Key agree with the one on the COA sticker? If so, then it's fraudulent.

    If not, change the Key to teh one on the Sticker using the command

    SLUI  3

    - follow the instructions to change the Key and attemt activation by Internet. If that fails, then attempt acctivation by telephone...


    telephone activation (operator calls)
     Click on the Start button
    in the Search box, type
    SLUI 4
     and hit the Enter key
    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, July 22, 2012 10:49 PM
    Moderator

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    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.

    Click on the Continue button, after a short time, the Continue button will change to a Copy button.

    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Please state the version and edition of windows from your COA. do not state the product key.

    Sunday, July 22, 2012 6:10 PM
    Answerer
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    Hi George,

    I am not sure what the COA is but the version is Windows 7 Home Premium.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2KVV7-JHY7Q-W4GBB
    Windows Product Key Hash: ZnS1zEwu9bg8xJD8wSIUbQ9Bp/Y=
    Windows Product ID: 00359-030-3824263-85462
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {6E0EE0FA-AE33-4892-A501-FDCCEECE3942}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6E0EE0FA-AE33-4892-A501-FDCCEECE3942}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W4GBB</PKey><PID>00359-030-3824263-85462</PID><PIDType>5</PIDType><SID>S-1-5-21-83532556-2529628022-2652342349</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite T110</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.60   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090915000000.000000+000</Date></BIOS><HWID>37870000018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>B758166BF3ECF78</Val><Hash>dTbRX5eZxZGDaJHuROKRyYhfOAU=</Hash><Pid>81610-956-5559227-62300</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>9CEABC4E597F3A</Val><Hash>+QV8Rp7n8nPTDewsF9iEr55WKEI=</Hash><Pid>81602-925-5610097-68697</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-030-382426-01-1033-7601.0000-1882012
    Installation ID: 002210063990370131553405076411714214744786193905659602
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W4GBB
    License Status: Initial grace period
    Time remaining: 14280 minute(s) (9 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 7/22/2012 6:25:14 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:2:2012 14:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAAAQABAAIAAAACAAAAAwABAAEAeqgy6hT7LlJUb7SWXtTUX4lvWGTsQFa4

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   T0SQCI  TOSQCI00
      HPET   TOSQCI  TOSQCI00
      BOOT   PTLTD   $SBFTBL$
      MCFG   TOSQCI  TOSQCI00
      SLIC   TOSQCI  TOSQCI00
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci

    Thanks

    Garry

    Sunday, July 22, 2012 10:30 PM
  • Question
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    See here for examples of the COA sticker (which could be either on the outer case, or inside the battery compartment) ....

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    The Key installed appears to be either an Upgrade or a Retail install - but the mahcine would appear to have shipped with Win7 pre-installed, and standard configuration is for Home Premium.

    There's no signs of Validation having failed - although since the system hasn't been activated, it shouldn't fail anyhow.

    If you mean that the system is failing activation, this could be either because the Key you are using has been blocked for some reason, or because of other problems - but again, there's no indication of this in the report.

    Does the Key agree with the one on the COA sticker? If so, then it's fraudulent.

    If not, change the Key to teh one on the Sticker using the command

    SLUI  3

    - follow the instructions to change the Key and attemt activation by Internet. If that fails, then attempt acctivation by telephone...


    telephone activation (operator calls)
     Click on the Start button
    in the Search box, type
    SLUI 4
     and hit the Enter key
    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, July 22, 2012 10:49 PM
    Moderator
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    Thanks for all your help

    Cheers
    Garry

    Monday, July 23, 2012 9:07 AM
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    Does that mean you think it's fixed?

    Please post a new MGADiag report so we can check.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, July 23, 2012 9:18 AM
    Moderator