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CRM Poalris Version Ribbon is not Visible for account form what might be the reason?

Question
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Hello Experts.
I am using CRM Polaris version ,when I navigate to account form the top ribbon is not visible ,what might be the reason for that .please suggest to solve that one.
Thanks and Regards
Muralikrishna
Friday, August 2, 2013 5:12 AM
All replies
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Hi,
Do you have any script on account entity, we have seen this kind of behavior when function is call with "()" on any event.
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Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.Friday, August 2, 2013 5:17 AMModerator -
Hi thanks for reply
I checked all functions in events inside CRM form no such function call existed,what other might be the reason can you tell .
Thanks and regards
Muralikrishna
Friday, August 2, 2013 5:33 AM -
Are you facing this issue in account or any other entity as well ??
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Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.Friday, August 2, 2013 5:35 AMModerator -
Hi ,
I faced this problem with account entity only.
Thanks for reply
Murali
Friday, August 2, 2013 5:41 AM -
Are you getting any error prompt while opening account form ?? any pointer on event viewer ??
Our Website | Our Blog | Follow US | My Facebook Page | Microsoft Dynamics CRM 2011 Application Design
Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.Friday, August 2, 2013 6:11 AMModerator -
I wrote code for hiding left navigation I disabled that script, the ribbon is now showing,but it is disabled in chrome. I got no error messages.
thanks
Murali
Friday, August 2, 2013 6:24 AM -
Are you using the new process forms? The new forms don't include the ribbon and have been replaced with a command bar instead.Friday, August 2, 2013 8:01 PM