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D/Led WGA Auto Update Last Week & Now Get "Not Authenticated" Error Msg for OFFICE 2003 RRS feed

  • Question

  • Last week (08/27/09) installed the WGA program presented by Auto Update and now I get Windows error messages when I try to start some Office 2003 Pro programs.  However, my programs will run after forcing my way thru the error messages.  Running HELP>ACTIVATE indicates my OFFICE suite has been activated.   I bought the S/W from MS and installed it in the home-built PC almost six years ago.  Have installed WGA software in the past w/o any problems.  Last WGA install appears to have garbled something.  Please provide advice.  Diagnostics attached.

    Thanks,  USN1Guy

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-G2RCH-M9YFV-Y9DMM
    Windows Product Key Hash: IK39R2+5klr9BsfG9wub2zyEzvk=
    Windows Product ID: 55274-OEM-2245026-77284
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {848A9B30-6301-4430-A7AF-318E0BA651A8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Edition 2003 - 101 Not Activated
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Project Standard 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_3E121E02-565-80004005_3E121E02-277-80004005_3E121E02-409-80004005_3E121E02-300-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{848A9B30-6301-4430-A7AF-318E0BA651A8}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y9DMM</PKey><PID>55274-OEM-2245026-77284</PID><PIDType>3</PIDType><SID>S-1-5-21-1708537768-436374069-839522115</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1023.001</Version><SMBIOSVersion major="2" minor="3"/><Date>20050620000000.000000+000</Date></BIOS><HWID>986A3B0F01848763</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>286D3E180516DF3</Val><Hash>VeoLdaaZkaCLOP/oBWUtMbpDLBk=</Hash><Pid>70145-761-1614367-57420</Pid><PidType>1</PidType></Product><Product GUID="{91510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>9C9B0C0C405ADA2</Val><Hash>q2PdTH1Bbl5b0wEVdLAlDWIuKPo=</Hash><Pid>72085-721-1386692-55320</Pid><PidType>1</PidType></Product><Product GUID="{91120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>1A5AF1EBFADDECE</Val><Hash>oJiMYDxX+7ALmQnrfCyJqg9IssA=</Hash><Pid>84888-871-0619435-63584</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="101"/><App Id="16" Version="11" Result="101"/><App Id="18" Version="11" Result="101"/><App Id="19" Version="11" Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/><App Id="44" Version="11" Result="101"/><App Id="51" Version="11" Result="100"/><App Id="3A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1BFE3:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    • Moved by Carey FrischMVP Sunday, August 30, 2009 9:37 PM Moved to relevant category (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Sunday, August 30, 2009 9:35 PM

Answers