Yes, it can be a stupid question but I cannot validate it as I don't have access to Exchange server.
If I configured Server-Side synchronization in CRM side & then I send email to one of the Contact's email id from Outlook which has doesn't have CRM outlook client installed then would be the outgoing email create an email activity/Sync email in CRM?
I think incoming emails will get synced with CRM server & create email activities as it's server-side synchronization but I really have a doubt on what will happen to outgoing email from Outlook.
I think in Dynamics CRM 365 it can be done either by using Outlook app or only SSS but I am not sure about this.
I think it will be bi-directional sync only when we send email from CRM then only Exchange server will start tracking it & based on incoming & outgoing emails keep creating Email Activities.
I am using Dynamics CRM 2013
Thanks
