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Error Installing Live Mesh 800004002

Question
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I have a Vista 64bit Home Premium SP2 machine. I attempted to install Live Mesh. I recieved an error: "Installer encountered errors. No Such interface supported error:800004002". If I go to another 64bit Vista machine and run the installer (to get the livemesh.msi file) "C:\Users\username\AppData\Local\microsoft\Live Mesh" and copy it to the probem machine, I get: "Live Mesh Setup Wizard ended prematurely" In the event logs I see:
-Beginning a Windows Installer transaction: C:\Users\username\Desktop\Setup\LiveMesh.MSI. Client Process Id: 4636.
-Successfully created restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Live Mesh.).
-Ending a Windows Installer transaction: C:\Users\Username\Desktop\Setup\LiveMesh.MSI. Client Process Id: 4636.
-Product: Live Mesh -- Installation operation failed.
-Windows Installer installed the product. Product Name: Live Mesh. Product Version: 0.9.4014.7. Product Language: 1033. Installation success or error status: 1603.
Any ideas would be greatMonday, July 13, 2009 8:29 PM
Answers
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Clean install of 32bt and 64bit didn't work. But When I enabled Hardware Virtualization (The Customer will need it for Windows 7 Pro) the issue disappeared.
- Marked as answer by Joe Medford Tuesday, July 14, 2009 1:45 AM
Tuesday, July 14, 2009 1:43 AM
All replies
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Hi Joe,
There has already been a bug report from another user with the same issue , see link. Click on validation link to add your issue. The connect team is looking into it
http://connect.microsoft.com/LiveMesh/feedback/ViewFeedback.aspx?FeedbackID=473474
Diana Microsoft Partner http;//djarts-express.spaces.live.comTuesday, July 14, 2009 12:06 AM -
Even happpens on a clean install. thinking I should try and do a BIOS and other hardware firmware updates and see what happensTuesday, July 14, 2009 12:10 AM
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Clean install of 32bt and 64bit didn't work. But When I enabled Hardware Virtualization (The Customer will need it for Windows 7 Pro) the issue disappeared.
- Marked as answer by Joe Medford Tuesday, July 14, 2009 1:45 AM
Tuesday, July 14, 2009 1:43 AM -
Clean install of 32bt and 64bit didn't work. But When I enabled Hardware Virtualization (The Customer will need it for Windows 7 Pro) the issue disappeared.
Thanks for the update on how you resolved it, no matter how mysterious that seems. :-)
-steve
Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums ModeratorTuesday, July 14, 2009 2:51 PMModerator