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I NEED SOME HELP PLEASE... RRS feed

  • Question

  •  I NEED SOME HELP PLEASE...
      ive tried everything....

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->

    Validation Status : Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-XJX6D-GKY7B-MYJK8
    Windows Product Key Hash: ABEr//lZcUf6FaXsOCDL6alyZjQ=
    Windows Product ID: 55274-640-6776637-23553
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {6738B720-C4D3-4396-959F-FE9886FA0C63}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Archivos de programa\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6738B720-C4D3-4396-959F-FE9886FA0C63}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MYJK8</PKey><PID>55274-640-6776637-23553</PID><PIDType>1</PIDType><SID>S-1-5-21-861567501-162531612-725345543</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>945GZ/CT-M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080012 </Version><SMBIOSVersion major="2" minor="5"/><Date>20070426000000.000000+000</Date></BIOS><HWID>DA203C7F0184E05A</HWID><UserLCID>180A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Horario estándar de Jordania(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110C0A-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73961-640-0000106-57898</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A7F7:Elitegroup Computer Systems Co Ltd|13F9B:GENUINE C&C INC|1E85C:Legend (Beijing) limited|18620:Lenovo|1A1A9:SYNNEX TECHNOLOGY INTERNATIONAL CORP|1A1A9:SYNNEX TECHNOLOGY INTERNATIONAL CORP|1A1A9:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    Wednesday, December 24, 2008 8:30 PM

Answers

  • Hello Angela,


    Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them.

    Right now, your computer has a Volume License (VL) edition of Windows XP  identified. The installation was done with a now-blocked Volume License Key (VLK) located on line 2. VLKs are blocked by Microsoft at the request of the original product key holder for various reasons such as the product key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse, i.e., more installations of Windows XP   using that key than authorized.

    As a rule, VL editions of Windows XP   should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.  Please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK.  Sometimes how customers find themselves in this situation is that when their IT department was creating their VL image to be deployed to their desktops, they sometimes inadvertently use an incorrect product key because it was handy.

     

    This is why you were seeing the "Software Counterfeiting" messages on your computer, because the current installation of Windows XP   is an unauthorized installation.


    Thank you,


    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Friday, December 26, 2008 6:00 PM
    Friday, December 26, 2008 6:00 PM