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Vista Home Premium with Verizon Westell 6100 issues RRS feed

  • Question

  • I just purchased a new computer but am have trouble with internet access.  My previous computer had Windows XP using the same Westell 6100 DSL router provided by Verizon.  Unplugged old computer set up new one then tried to connect to internet.  It worked fine first time but now it disconnects ever once in awhile, I reboot router and it seems to work fine again.  I'm using a new Ethernet cable between router & computer if this matters.

    Is there anything I do to correct this, when it crashes I run the troubleshooting windows stuff and it says that I have possible hardware issues with router.  Wanted to check here before sitting on phone repeating several times over with Verizon.

    Thanks,

    Mike
    Saturday, January 17, 2009 1:43 PM

Answers