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BONUS PACK Eligibility Failure RRS feed

  • Question

  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-DMCVF-V2G4F-YC3XQ
    Windows Product Key Hash: /VKP1seseFd2+dW+qb4YtdmKLQY=
    Windows Product ID: 89578-OEM-7359704-17318
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {5D890A55-C0F3-4902-8101-3991F4029927}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070828-1515
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5D890A55-C0F3-4902-8101-3991F4029927}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YC3XQ</PKey><PID>89578-OEM-7359704-17318</PID><PIDType>3</PIDType><SID>S-1-5-21-17526115-4224801972-72701301</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2A-VM HDMI ACPI BIOS Revision 0502</Version><SMBIOSVersion major="2" minor="4"/><Date>20070329000000.000000+000</Date></BIOS><HWID>C4303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    Monday, December 3, 2007 11:39 PM

Answers

  • Dear VT_PAT,

     

    Thank you for your interest in the Buy Local program. It appears that you are trying to redeem an offer from the Windows Vista Ultimate though you are running Vista Home Premium. Please select an item from the Vista Home Premium group and try to redeem that offer. 

    Let me know if I can answer any other offers questions you have.

    Thanks,

    Beth

    Tuesday, December 4, 2007 7:04 PM
  •  

    Thank you for your response. I realized after posting that was the issue.

    Have a great day!!

    Tuesday, December 4, 2007 7:12 PM

All replies

  • Dear VT_PAT,

     

    Thank you for your interest in the Buy Local program. It appears that you are trying to redeem an offer from the Windows Vista Ultimate though you are running Vista Home Premium. Please select an item from the Vista Home Premium group and try to redeem that offer. 

    Let me know if I can answer any other offers questions you have.

    Thanks,

    Beth

    Tuesday, December 4, 2007 7:04 PM
  •  

    Thank you for your response. I realized after posting that was the issue.

    Have a great day!!

    Tuesday, December 4, 2007 7:12 PM