Unauthorized product key, incorrect, after hardware upgrade and reinstall, XP home

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  "Tobias Tired" wrote in message news:eb4b21c1-53b4-4344-912e-d6f2af37d99d...

  Hi,

  My disk crashed a week ago. I ran XP home on it. I then did the following>

  1. I managed to get all my important data out of it plus the XP key and product key using third party software, Spotmau.

  2. The computer was bought from my employer with pre installed XP home on it. I do not have the original XP home CD.

  2. I installed a SCSI/card, Adaptec 29160 plus a SCSI disk. The old disk was an ordinary IDE disk.

  3. I used the 6 recovery CDs that I have to reinstall XP home. That almost worked but i received an error message when I tried to start XP, biosinfo.inf missing or corrupt.

  4. I then borrowed a friends XP home CD and did a repair install of my installation. This worked fine. I had to remove the sound card though.  I even succesfully entered my product key in the end. If I use the Spotmau software to extract the key it is the same as before my reinstallation.

  5. Now Windows wants to get activated again! If I enter the product key is says unauthorized key! This can not be correct. I do have a vaild key. Also the pre/installed Word 2002 complains about hardware changes and wants me  to enter the original Word 2002 CD that I do not have.

  6. My own theory, is all this due to that I changed my disk from IDE to SCSI or the removed soundcard.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Not Activated
  Validation Code: 1
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
  Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
  Windows Product ID: 55277-OEM-2111907-00106
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 5.1.2600.2.00010300.3.0.hom
  ID: {736A773F-1298-4A2A-9899-B3FFD6175E46}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
  Resolution Status: Not Activated

  Vista WgaER Data-->
  ThreatID(s): N/A
  Version: N/A

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Word 2002 - 100 Genuine
  Microsoft Word 2002 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{736A773F-1298-4A2A-9899-B3FFD6175E46}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>55277-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-724092396-1208004370-4019620594</SID><SYSTEM><Manufacturer>Compaq Presario 06</Manufacturer><Model>DF126A-ABS 8693 SV110</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.11    </Version><SMBIOSVersion major="2" minor="3"/><Date>20030718000000.000000+000</Date></BIOS><HWID>49C0355F01846A72</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Compaq</name><model>Presario</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>62A4EAC3B9ACA0A</Val><Hash>oYFJkmRdgrdNVD6wKZKJMnTn5To=</Hash><Pid>54189-OEM-1650002-00005</Pid><PidType>16</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

  Licensing Data-->
  N/A

  Windows Activation Technologies-->
  N/A

  HWID Data-->
  N/A

  OEM Activation 1.0 Data-->
  BIOS string matches: yes
  Marker string from BIOS: 194CB:Compaq Computer Corporation|54D4:Compaq Computer Corporation|1755E:GENUINE C&C INC|54D4:Hewlett-Packard Company|152D4:Hewlett-Packard Company
  Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

  OEM Activation 2.0 Data-->
  N/A

  Any ideas how to solve this would be highly appreciated.

   

  Best regards

  Tobias

   

   

   

   

  
  

  The problem here is that you've used an incorrect CD set to reinstall the OS - an OEM_SLP product Key relies on certificates in the OS itself, and the SLIC  table in the motherboard BIOS.

  Your installation of XP is missing the correct certificates, because you used a wrong recovery disk set (or a OEM System Builder disk) to reinstall the system.

   

  For what version and edition of Windows is the PC licensed, according to the COA sticker on the case? It is a Compaq Presario manufactures in late 2003 - which means that it's probably licensed for either XP Home or Pro - but which is it?

  If the COA license states XP Home, the use the Product Key Update Tool to change the Key to the one on the sticker....

  http://www.microsoft.com/genuine/selfhelp/xppkuinst.aspx

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Friday, May 27, 2011 10:20 PM
  • Marked as answer by Darin Smith MS Wednesday, June 1, 2011 9:38 PM

  Thursday, May 26, 2011 7:41 PM

  Moderator