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    I installed windows live onecare, finished the install sequence with the reboot and windows XP SP3 refuses to start in normal mode.  I am able to boot in safe mode with networking, but cannot uninstall onecare in safe mode to diagnose any other issues.  Please help.

    Tuesday, August 5, 2008 1:12 AM

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    Type "msconfig" without the quotes in the Run box. Select Diagnostic Startup on the General tab and restart the computer. Uninstall One Care. Restart your computer, run msconfig again and select "Normal Startup".

     

    Tuesday, August 5, 2008 3:17 AM
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    Type "msconfig" without the quotes in the Run box. Select Diagnostic Startup on the General tab and restart the computer. Uninstall One Care. Restart your computer, run msconfig again and select "Normal Startup".

     

    Tuesday, August 5, 2008 3:17 AM
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    Note that it is likely that you didn't remove another active antivirus program from the PC before installing OneCare for the symptom you have encountered.

    -steve

     

    Wednesday, August 6, 2008 1:32 PM
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