locked
Windows 7 Validation Error, Genuine Copy of Windows RRS feed

  • Question

  • Below is the diagnostic report for my computer. I have trying to "validate" my copy of windows so I can download windows virtual PC. I am running an enterprise copy of windows 7. When I try to use the downloadable method (Genuinecheck.exe) I get the error of: "This version of Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate." When I try to go through internet explorer "Genuine Windows Validation Component", I click install at the bottom and the screen refreshes but nothing else happens. It does not push me to the site where  I can download the programs I need. Furthermore, this site(http://www.microsoft.com/genuine/diag/), shows that I passed every inspection. What is going on? Looking at my computer preferences I can see I have a genuine copy of windows, what more does there need to be?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85066
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {F21D82DF-C495-4A26-8052-F0E11255C185}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F21D82DF-C495-4A26-8052-F0E11255C185}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85066</PID><PIDType>1</PIDType><SID>S-1-5-21-2408317430-931825557-1729300661</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision WorkStation T7500  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="5"/><Date>20110420000000.000000+000</Date></BIOS><HWID>5E833F07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B10K   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00392-00170-918-500000-03-1033-7601.0000-1812011
    Installation ID: 020340000471452600839910493741834511500705453682618371
    Partial Product Key: HVTHH
    License Status: Licensed
    Volume activation expiration: 250140 minute(s) (173 day(s))
    Remaining Windows rearm count: 1
    Trusted time: 9/9/2013 4:04:19 PM

    Key Management Service client information
        Client Machine ID (CMID): 68d9a22c-95dc-4399-8aab-5f2a55c04904
        KMS machine name from DNS: afaedu-kms-01.usafa.ds.af.edu:1688
        KMS machine extended PID: 55041-00168-305-444446-03-1033-7600.0000-1772013
        Activation interval: 120 minutes
        Renewal interval: 10080 minutes
        KMS host caching is enabled

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:2:2013 09:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAgABAAAAAQABAAEACrbK7fDpqn9C6ha7htN2WO6MKr72aYIo

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   B10K   
      FACP DELL   B10K   
      HPET DELL   B10K   
      BOOT DELL   B10K   
      MCFG DELL   B10K   
      SSDT DELL st_ex
      ASF! DELL   B10K   
      TCPA DELL   B10K   
      ____ DELL   B10K   
      _RAT DELL   B10K   
      SLIC DELL   B10K   
      SSDT DELL st_ex

    Monday, September 9, 2013 10:11 PM

Answers