locked
Will I qualify for replacement Xp disc RRS feed

  • Question

  • I was horrified to find my version of windows was not legal on the computer I had had built for me. Not being able to contact the person who originaly built the PC I purchased what I though was a legal OEM copy of windowsa XP professional from Amazon. I formatted my disc and installed the software with no problems. I downloaded and installed windows media playerr and all updates etc. The computwer has been running auto updates since Aug 2008 and now suddenly I find an alert flashing upm and staying on the screen saying my copy is illegal. The software is still being sold by I believe the same seller on Amazon. I have dpone the checks I have found linked to the alert and as far as I cqan tell everything looks legal (the packaginf/label etc). The 1 thing that dosent check out is the actual disc does not change from copper to vibrant colour when tilted. I am extremely upset and am not in a position to pay nearly £100 pounds after already paying nearly £80 for what I thought was a genuine copy of XP.
    here is the report from the validation check

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-P6KB6-6WMCY-6C4BT
    Windows Product Key Hash: 3e74jA/QptNjEziU7RxkzTkZAew=
    Windows Product ID: 55274-640-7332866-23068
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {C17F8CDC-912E-4635-AC50-814280985C81}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C17F8CDC-912E-4635-AC50-814280985C81}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6C4BT</PKey><PID>55274-640-7332866-23068</PID><PIDType>1</PIDType><SID>S-1-5-21-1659004503-1957994488-725345543</SID><SYSTEM><Manufacturer>Time Computers</Manufacturer><Model>KM266-8237</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20040728000000.000000+000</Date></BIOS><HWID>5F11366701842E6B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1085B:Time Computers|1085B:Time Computers
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A
    what steps do I now need to take
    thanks in advance for your help

     

     

    Wednesday, October 21, 2009 1:48 PM

Answers

  • From your MGA report:

    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-P6KB6-6WMCY-6C4BT
    Windows Product Key Hash: 3e74jA/QptNjEziU7RxkzTkZAew=
    Windows Product ID: 55274-640-7332866-23068
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    Unfortunately, you have a Volume License copy of Windows XP Professional installed and not an OEM version.  It appears the copy you purchased is counterfeit.  In order to resolve this issue, visit Microsoft Genuine Advantage and click on Validate Windows.  When validation fails, click on the Get Genuine Button to learn how to acquire a WGA Kit.


    Carey Frisch
    Wednesday, October 21, 2009 2:28 PM
    Moderator