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Internal Service Error

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When I sign in to this forum with my “remembered ID”, I receive not the page for Access for Developers, but an Internal Service Error. I have no idea how to avoid this, but the frequency seems to be increasing. Happens in both Internet Explorer 11 and Firefox 34.0.5

Any suggestions?

Also, holy cow, 34.0.5!

peter n roth - http://PNR1.com, Maybe some useful stuff
- Moved by Fei XueMicrosoft employee Friday, January 2, 2015 2:59 AM
Thursday, January 1, 2015 8:13 PM

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Hi Folks,

I believe we located the server that was causing this issue and have now fixed it.

Thanks!
John Wood - Project Manager MSDN & TechNet Blogs and TechNet Wiki
- Proposed as answer by Mike Laughlin Friday, January 23, 2015 11:07 PM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, February 9, 2015 8:39 PM
Friday, January 23, 2015 10:55 PM

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If you haven’t signed a commercial agreement with us, it is possible that you are starting to hit volume restrictions on free use, at 4 million characters a month and not more than 400K characters per hour. You can email us at mtlic@microsoft.com with your appID and volume forecast and we will work with you to accommodate your needs. You can also move to a paid pricing tier via the Azure Marketplace right away.

Chris Wendt
Microsoft Translator
- Marked as answer by Microsoft TranslatorMicrosoft employee Wednesday, September 14, 2011 10:14 PM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, February 9, 2015 8:36 PM
Wednesday, September 14, 2011 10:14 PM

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Hi Peter,

This has been going on for the last few weeks, the forums team was made aware of this situation here:

https://social.technet.microsoft.com/Forums/en-US/098dc7d7-b12a-4a6d-ae74-47e612531e68/internal-server-error-coming-when-accessing-msdn-forum?forum=reportabug

I haven't heard anything back yet though. I'll update these threads when I do.

Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)
- Edited by Mike Laughlin Friday, January 2, 2015 8:31 AM
- Proposed as answer by Just Karl Tuesday, January 6, 2015 3:15 PM
- Unproposed as answer by Peter N Roth, Author of Ten Commandments of VBA Tuesday, January 6, 2015 6:05 PM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, February 9, 2015 8:36 PM
Friday, January 2, 2015 8:30 AM

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I've emailed the fissues mailbox with some details of my symptoms with this issue, including some collected data from the IE F12-DevTools/Network capture (in the hope it is helpful to diagnosis).

I got this response:

Hi Don,

Thank you for contacting us.

We have escalated the issue to the engineering team.

We will let you know once we have updates from the team.

Please let us know if you have any questions.
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, February 9, 2015 8:36 PM
Monday, January 5, 2015 12:05 AM

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Sometimes appear this error, why?
- Merged by John M Wood Tuesday, January 13, 2015 9:17 PM duplicate
Tuesday, September 13, 2011 7:44 PM

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If you haven’t signed a commercial agreement with us, it is possible that you are starting to hit volume restrictions on free use, at 4 million characters a month and not more than 400K characters per hour. You can email us at mtlic@microsoft.com with your appID and volume forecast and we will work with you to accommodate your needs. You can also move to a paid pricing tier via the Azure Marketplace right away.

Chris Wendt
Microsoft Translator
- Marked as answer by Microsoft TranslatorMicrosoft employee Wednesday, September 14, 2011 10:14 PM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, February 9, 2015 8:36 PM
Wednesday, September 14, 2011 10:14 PM

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Hi Peter,

Thanks for the feedback about using this forum.

Since the issue is relative to the forum not Access product. I would like to move it to Forums Issues (not product support) forum to get more effective response.

Thanks for your understanding.

Regards & Fei
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Friday, January 2, 2015 2:59 AM

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Hi Peter,

This has been going on for the last few weeks, the forums team was made aware of this situation here:

https://social.technet.microsoft.com/Forums/en-US/098dc7d7-b12a-4a6d-ae74-47e612531e68/internal-server-error-coming-when-accessing-msdn-forum?forum=reportabug

I haven't heard anything back yet though. I'll update these threads when I do.

Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)
- Edited by Mike Laughlin Friday, January 2, 2015 8:31 AM
- Proposed as answer by Just Karl Tuesday, January 6, 2015 3:15 PM
- Unproposed as answer by Peter N Roth, Author of Ten Commandments of VBA Tuesday, January 6, 2015 6:05 PM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, February 9, 2015 8:36 PM
Friday, January 2, 2015 8:30 AM

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I've emailed the fissues mailbox with some details of my symptoms with this issue, including some collected data from the IE F12-DevTools/Network capture (in the hope it is helpful to diagnosis).

I got this response:

Hi Don,

Thank you for contacting us.

We have escalated the issue to the engineering team.

We will let you know once we have updates from the team.

Please let us know if you have any questions.
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, February 9, 2015 8:36 PM
Monday, January 5, 2015 12:05 AM

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As I posted to another msg in this thread, I have not experienced this issue lately. Maybe not so much help in a debugging situation.
peter n roth - http://PNR1.com, Maybe some useful stuff

Monday, January 5, 2015 12:58 AM

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ha ha haaa spoke too soon. Just happened again 8:01 pm EST 1/4/2015
peter n roth - http://PNR1.com, Maybe some useful stuff

Monday, January 5, 2015 1:02 AM

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Hi Just Karl –

While Mike has indicated that “something is happening and there is an issue”, it seems to me that his posting is not so much an answer as it is an acknowledgement.
peter n roth - http://PNR1.com, Maybe some useful stuff

Tuesday, January 6, 2015 6:08 PM

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Hi Just Karl –

While Mike has indicated that “something is happening and there is an issue”, it seems to me that his posting is not so much an answer as it is an acknowledgement.

peter n roth - http://PNR1.com, Maybe some useful stuff

Just curious, but what sort of answer are you looking for? At this point all we can really do is wait for the team to fix the backend issues and send an update. I doubt we'll get any sort of detailed explanation about what went wrong and what they did to resolve it.

I'm hoping this is close to being fixed, but I haven't heard anything yet.
Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)

Tuesday, January 6, 2015 6:33 PM

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Hi Mike –

We are both hoping! I am hoping for something more detailed than “I haven’t heard anything yet”.
peter n roth - http://PNR1.com, Maybe some useful stuff

Tuesday, January 6, 2015 8:29 PM

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Gotcha, we'll see if one of the admins posts some sort of status update here. If not, I'll post something once I get an email back.

Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)

Tuesday, January 6, 2015 8:42 PM

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It actually would be nice to see such an update (what was wrong and what they fixed) as it may be helpful for other people working on web projects.
For every expert, there is an equal and opposite expert. - Becker's Law

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Tuesday, January 6, 2015 9:30 PM

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BTW, today almost every second click results in that error for me.
For every expert, there is an equal and opposite expert. - Becker's Law

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Tuesday, January 6, 2015 9:31 PM

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+1. I am also getting same error very frequently.

One more thing i have noticed, threads are marked as answer but they are still appearing when filter by "proposed answers". Here is few links:

https://social.msdn.microsoft.com/Forums/en-US/f46626c3-f15b-470e-9cec-aa6173e8cdae/sharepoint-dev-server-content-database-can-i-switch-from-recovery-model-full-to-simple-any-risks?forum=sharepointadminprevious

https://social.msdn.microsoft.com/Forums/en-US/3a838684-7a95-4597-93a7-a02618f03035/sharepoint-server-2010installation-on-windows-8?forum=sharepointadminprevious

https://social.msdn.microsoft.com/Forums/en-US/9ff0f977-ad59-4e5e-acdc-55806a93fcac/issue-while-applying-validation-to-sharepoint-date-time-control?forum=sharepointdevelopmentprevious

and lot more.
Hemendra:Yesterday is just a memory,Tomorrow we may never see<br/> Please remember to mark the replies as answers if they help and unmark them if they provide no help

Tuesday, January 13, 2015 5:19 AM

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Hey everyone - the Forums ownership is currently in transition. In the meantime, I will do my best to help fill in and keep the community updated.

The internal server error is indeed being worked on by our engineering team and we hope to have this resolved within the next week or too.

Please continue to report the issue as it occurs, as it will help us pinpoint the root cause.

Thanks!
John Wood - Project Manager MSDN & TechNet Blogs and TechNet Wiki

Tuesday, January 13, 2015 9:18 PM

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Great, thanks for the update John.
Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)

Tuesday, January 13, 2015 9:24 PM

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Still happening here. Started at 11:50 am EST, even this forum takes a couple of page refreshes to load.
peter n roth - http://PNR1.com, Maybe some useful stuff

Wednesday, January 14, 2015 4:55 PM

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I keep getting these errors - today every attempt to go to forum's view from individual thread results in error.
For every expert, there is an equal and opposite expert. - Becker's Law

My blog

My TechNet articles

Wednesday, January 14, 2015 5:42 PM

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The only way I was able to connect at all today was via InPrivate Browsing. So there must be something really messed up with Cookies. Each connection request otherwise was just getting Aborted--not even an HTTP response of any kind! I suppose I could have used the Developer Tools, Network capture to Clear cookies by domain then but it just looked like a DNS problem before this detail was uncovered.

Robert Aldwinckle
---

Friday, January 16, 2015 2:57 PM

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The only way I was able to connect at all today was via InPrivate Browsing. So there must be something really messed up with Cookies. Each connection request otherwise was just getting Aborted--not even an HTTP response of any kind! I suppose I could have used the Developer Tools, Network capture to Clear cookies by domain then but it just looked like a DNS problem before this detail was uncovered.

Robert Aldwinckle
---

Same here. I had trouble logging in for about a half hour last night and again this morning.
Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)

Friday, January 16, 2015 3:03 PM

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could have used the Developer Tools, Network capture to Clear cookies by domain

That worked. I had to sign in again of course and give my password but now I seem to be back working normally.

BTW while I was in InPrivate Browsing a site survey came up but evidently it is not designed to be used in that mode. I really would have liked to have been able to send something back then! <eg>

Robert Aldwinckle
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Friday, January 16, 2015 3:12 PM

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Please continue to report the issue as it occurs, as it will help us pinpoint the root cause.

So, forums have been behaving very well for me the last couple of days - anybody else observing the same?
Or "Internal Server Error" issues continuing for you ?
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Wednesday, January 21, 2015 7:56 AM

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So, forums have been behaving very well for me the last couple of days - anybody else observing the same?
Or "Internal Server Error" issues continuing for you ?

Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

I haven't seen an error page for a few days as well. Hopefully everything has been ironed out.
Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)

Wednesday, January 21, 2015 1:35 PM

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So, forums have been behaving very well for me the last couple of days - anybody else observing the same?

I won't go so far as to say "behaving very well" but perhaps "back to average." <eg>

For example, I still cannot Submit reliably from a Message list, which is a real irritating distraction.

Robert Aldwinckle
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Wednesday, January 21, 2015 5:31 PM

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It seems to be back to "normal" for me. i.e., no Internal Server errors
peter n roth - http://PNR1.com, Maybe some useful stuff

Thursday, January 22, 2015 3:34 AM

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Right, last few days I am not getting the errors.
For every expert, there is an equal and opposite expert. - Becker's Law

My blog

My TechNet articles

Thursday, January 22, 2015 11:10 PM

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Hi Folks,

I believe we located the server that was causing this issue and have now fixed it.

Thanks!
John Wood - Project Manager MSDN & TechNet Blogs and TechNet Wiki
- Proposed as answer by Mike Laughlin Friday, January 23, 2015 11:07 PM
- Marked as answer by Ed Price - MSFTMicrosoft employee Monday, February 9, 2015 8:39 PM
Friday, January 23, 2015 10:55 PM

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Great, thanks for the update John. I haven't run into one of these errors for the past few days.
Don't retire TechNet! - (Don't give up yet - 13,085+ strong and growing)

Friday, January 23, 2015 11:07 PM

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John Wood -

Can you give us the 25 words or less description of the problem and the fix?
peter n roth - http://PNR1.com, Maybe some useful stuff

Saturday, January 24, 2015 12:23 AM

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Hi Just Karl –

While Mike has indicated that “something is happening and there is an issue”, it seems to me that his posting is not so much an answer as it is an acknowledgement.

peter n roth - http://PNR1.com, Maybe some useful stuff

Right. This forum is for reporting issues and making sure the teams are aware of them. We also help with workarounds, when possible. The workaround is to refresh the page. I can usually get it in the first refresh.

Thanks!
Ed Price, Azure & Power BI Customer Program Manager (Blog, Small Basic, Wiki Ninjas, Wiki)

Answer an interesting question? Create a wiki article about it!

Monday, February 9, 2015 8:38 PM

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