Outlook CRM 2011 Connection Issue RRS feed

  • Question

  • I have followed every item everywhere and can't figure it out.  "There is a problem communicating with the Microsoft Dynamics CRM server...."

    Ok :  Here we go:

    Server: 2008R2(fully updated) - Member of AD domain called "berkshire.local"

    All services running; Web access is Ok for all set up users.

    Discovery Service is running correctly. I verified using the discovery http.

    I have tried this CRM outlook client on a 2K7 (64 bit) (office 2010), 2K7 (32 bit) (office 2007), XP (32 bit) (office 2010) and server 2008R2 (office 2010) all with the same error during configuration.  And yes, I tried with a standard user and administrator credential as well with no difference during CRM config.

    Yes - I have tried both servername and IP address during configuration just for giggles; I get the same error message.

    Yes - The application Pools security is set correctly on the server, I tried "Network" and "local" with same results.

    Yes -  there is only one binding (port 80) on this install.

    Yes - all computers are part of the same AD domain "berkshire.local"

    Yes - all computers can resolve the server name "Sk28R2" to its proper address "".  All computers can access and log into the CRM website.

    Yes - all computers are existing installs and have been working on that domain for at least 6 months.

    Yes - all times on all computers are no more than 10 seconds apart and all times zones are set to the same zone "central"

    Someone please help, this is a really goofy problem to have.

    Tuesday, July 10, 2012 1:39 AM


  • I found the error.

    My server name had an underscore in the name.  Last entry on the post below.


    • Marked as answer by cshenderson Tuesday, July 10, 2012 8:38 PM
    Tuesday, July 10, 2012 8:38 PM

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