locked
I keep having to validate VISTA after dual booting to XP (both validated and genuine copies) RRS feed

  • Question

  • Hi,

    I have a homebuilt PC with that I originally built with Vista Business edition on it.

    I activated this successfully, but found that a lot of my old software would no longer run.

    I have now also installed XP home (and activated it) on a second hard drive, and switch the drives in the BIOS when I want to switch beween OS's.

     

    The issue I am getting, is that after using the XP drive and switching back to the VISTA drive, I have to validate VISTA again. - I have done this a couple of times now, and whilst it is relatively quick and simple, it is a pain, and I am worried that at some stage I will get refused.

     

    Any ideas what is causing this, and how I can avoid it in future?

     

    Surley I must be allowed to run two genuine copies of windows on one PC?

     

    Mobo - GIGABYTE GA-965P-DS3IS

    HDD - twin 160GB SATA2

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-7XXXR-7DQC6-WRMP7
    Windows Product Key Hash: w15oq3qB9xZ+FX+GjvZwJiYpeEs=
    Windows Product ID: 89576-022-1946206-71812
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {DCCD9D1E-34D7-4D70-A412-070CDF322B19}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-337-8009_E2AD56EA-338-2f0d_16E0B333-80-80004005_B4D0AA8B-911-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DCCD9D1E-34D7-4D70-A412-070CDF322B19}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WRMP7</PKey><PID>89576-022-1946206-71812</PID><PIDType>5</PIDType><SID>S-1-5-21-1749089822-2068074442-2759717268</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>965P-S3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F12</Version><SMBIOSVersion major="2" minor="4"/><Date>20070717000000.000000+000</Date></BIOS><HWID>310D3907018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>5EA9C475A029D86</Val><Hash>3IKWAOJbf6fMDKwOFfkYaCevTiE=</Hash><Pid>89409-707-2766597-65854</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Thursday, January 17, 2008 5:30 PM

Answers

  • Hi Legane,

     

     

    Surley I must be allowed to run two genuine copies of windows on one PC?

     

       Yes, you are definitely allowed to do that. But, I beleive the problem is in how you are doing it. Vista (and to a lesser degree, XP) both need to be reactivated if you make a large enough change to the computer's hardware. This is known as "Hardware - Out of Tolerance" or "OOT" for short. Normally changing/switching a couple hard drived isn't enough to cause Vista to go OOT. My suspicion is that in the past you may have either changed some hardware or installed a driver (that changed that hardware's hardware ID). The change brought Vista right to the edge of OOT.  So now, each time you switch the hard drives in the bios, it triggers Vista into "Hardware - Out of Tolerance" and you have to reactivate.

     

      I beleive I know how to resolve your issue, but first I need to confirm some things to make sure that my suggestion will actually resolve the issue. I assume that when you re-activate Vista, that you are calling the Activation Center and you talk to an Automated Voice and that Voice processes your re-activation. Is that correct?

     

      If so, then I suggest you do that once more, but when the Automated Voice starts talking, either select the option to talk to a Live Activation Rep or if there is no option, do not enter or say any numbers. This should force the automated voice to tansfer you to a Live Activation Rep.The Activation Rep will ask you a few questions and then will basicly do the same thing as the Automated Voice (i.e. ask you for a bunch of numbers and then give you a bunch of numbers) But in this case, the numbers that the Live Activation Rep gives you should re-activate Vista And re-set the "Hardware - Out of Tolerance" threshold so that when you do a relatively minor change to your computer's hardware (such as switch the hard drives) Vista should no longer go OOT.

     

    Note: if in the future, you do a major hardware change (i.e change out a motherboard, swap out a number of componets...so on) you will eventually pass the OOT theshold again and will need to re-activate once more.

     

    I hope this helps but if not, don't hesitate to unmark this post as "Answered" and we will continue to troubleshoot.

     

    Thanks,

    Darin Smith

    WGA Forum Manager

    Thursday, January 17, 2008 8:41 PM

All replies

  • Hi Legane,

     

     

    Surley I must be allowed to run two genuine copies of windows on one PC?

     

       Yes, you are definitely allowed to do that. But, I beleive the problem is in how you are doing it. Vista (and to a lesser degree, XP) both need to be reactivated if you make a large enough change to the computer's hardware. This is known as "Hardware - Out of Tolerance" or "OOT" for short. Normally changing/switching a couple hard drived isn't enough to cause Vista to go OOT. My suspicion is that in the past you may have either changed some hardware or installed a driver (that changed that hardware's hardware ID). The change brought Vista right to the edge of OOT.  So now, each time you switch the hard drives in the bios, it triggers Vista into "Hardware - Out of Tolerance" and you have to reactivate.

     

      I beleive I know how to resolve your issue, but first I need to confirm some things to make sure that my suggestion will actually resolve the issue. I assume that when you re-activate Vista, that you are calling the Activation Center and you talk to an Automated Voice and that Voice processes your re-activation. Is that correct?

     

      If so, then I suggest you do that once more, but when the Automated Voice starts talking, either select the option to talk to a Live Activation Rep or if there is no option, do not enter or say any numbers. This should force the automated voice to tansfer you to a Live Activation Rep.The Activation Rep will ask you a few questions and then will basicly do the same thing as the Automated Voice (i.e. ask you for a bunch of numbers and then give you a bunch of numbers) But in this case, the numbers that the Live Activation Rep gives you should re-activate Vista And re-set the "Hardware - Out of Tolerance" threshold so that when you do a relatively minor change to your computer's hardware (such as switch the hard drives) Vista should no longer go OOT.

     

    Note: if in the future, you do a major hardware change (i.e change out a motherboard, swap out a number of componets...so on) you will eventually pass the OOT theshold again and will need to re-activate once more.

     

    I hope this helps but if not, don't hesitate to unmark this post as "Answered" and we will continue to troubleshoot.

     

    Thanks,

    Darin Smith

    WGA Forum Manager

    Thursday, January 17, 2008 8:41 PM
  •  

    Hi Darin,

    Thanks for the swift reply.

    You are correct about the hardware changes...

    I first used my soundblaster Audigy Z2 soundcard, but the Vista drivers supplied by Creative are very poor, so I switched to the on board sound card (but have since switched back again)

    Added to that I have recently moved my home office, so could not reach the router by cable and installed a wirless network card.

    Neither of these changes (as far as I can remember) caused me to need to reactivate Vista but it seems pushed me to the limit as you describe.

    I have reactivated using the telephone automated system twice so far, but will use your suggestion next time I have the issue.

    As it seems that the OS is unable to detect a valid switch in the BIOS for the HDD, will continued switching eventually cause the issue again, or will I be OK forever unless I make any other major hardware changes?

     

    regards,

     

    Brian.

    Thursday, January 17, 2008 10:14 PM