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Read-only license question RRS feed

  • Question

  • Hello everyone,

    Fast question:
    One customer ask me if an user with read-only license in CRM 4.0 can be the owner of a record like an opportunity.

    I think he can, but I'm not 100% sure.
    Someone uses read-only license?

    Thank you,
    Regards.
    Wednesday, November 18, 2009 10:05 AM

Answers

  • Hi Knuckles,

    I have run a quick test on my dev environment by creating a new user in Active Directory, added it as a new user in CRM with a read-only license then gave it a security role. I was able to assign an account to this user while logged on as a different (full license) user. 

    Obviously, the read-only access user couldn't do anything with the account aside from view it but the answer to your question would appear to be yes.

    Rob



    CRM4 MBSS
    • Marked as answer by -kNuCkleS- Thursday, November 19, 2009 3:25 PM
    Wednesday, November 18, 2009 7:37 PM

All replies

  • Hi,
    User with Read-Only licence cannot create/modified any data in CRM.
    It may be situation that previous this user had a full license and is an owner of some records and just now when he have read-only he is still visible as owner.
    My Dynamics CRM Blog: http://bovoweb.blogspot.com
    Wednesday, November 18, 2009 1:10 PM
  • HI,

    a user with read-only license can't be a owner of a record, because he can't create a record and other user can't assign a record to him.
    Viele Grüße

    Michael Sulz
    axcentro GmbH
    MVP für Microsoft Dynamics CRM
    Wednesday, November 18, 2009 1:41 PM
  • I thought he can be the owner if another user assign him the record.
    I changed a full user's CAL access in his System User Form  from Full to Read-Only (last option of the form) and it's allow me to asign a record to him successfully.

    Unfortunately I have no a real Read-Only CAL to make this workaround.
    Anyways, if you guys tell me that this is not allowed with a real Read-Only CAL, I will explain that to my customer.

    Thank you.

    Wednesday, November 18, 2009 3:42 PM
  • Hi Knuckles,

    I have run a quick test on my dev environment by creating a new user in Active Directory, added it as a new user in CRM with a read-only license then gave it a security role. I was able to assign an account to this user while logged on as a different (full license) user. 

    Obviously, the read-only access user couldn't do anything with the account aside from view it but the answer to your question would appear to be yes.

    Rob



    CRM4 MBSS
    • Marked as answer by -kNuCkleS- Thursday, November 19, 2009 3:25 PM
    Wednesday, November 18, 2009 7:37 PM