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Make "Previous" forums more obvious from within current versions

    Question

  • I was responding to an Exchange 2007 question just now that was posted in one of the Exchange 2013 forums, and noticed that it's really not clear from there that the legacy forums even exist. If you go to :

    http://social.technet.microsoft.com/Forums/en-US/home?category=exchangeserver

    you only see the current 2013 forums listed, and if you look through the forum list (even when searching for Exchange) you see those listed and the legacy ones disappear further down the list, so easy not to notice them.

    I'd suggest that either the above link should either include all the legacy forums as well, eg the contents of :

    http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserverlegacy

    since they are all "Exchange Server", or just have the entire legacy branch as a link within the Exchange Server list, or failing that perhaps the heading should be "Exchange Server Current" or "Exchange Server 2013" to make it clear that these are not the only exchange forums available.

    Might help reduce the number of people posting to the 2013 forums when they're actually asking questions about earlier versions.

    Tuesday, December 31, 2013 2:44 PM

All replies

  • Hello,

    I was thinking that the Exchange forums should be more like the SharePoint forums.

    Karl


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    Thursday, January 9, 2014 9:57 PM
  • That's a good point. In fact there does seem to be a lack of consistency across the different areas. SharePoint lists everything together in one section but with titles relating to different versions. SQL Server lists everything together, though without any version identifier (but far more categories) so for instance SQL Security relates to any version. It's not really surprising that occasional users find it hard to work out which forum is the correct one to post to, when even those of us who spend a lot of time on here struggle to understand the logic being used.
    Thursday, January 9, 2014 10:12 PM