I am using the online full service scan for Vista. It runs fine until it finds the trojan. When I tell it to clean the trojan, it freezes my machine. After I turn the machine of and on, I get a message that the trojan is still on the machine. I do not receive any error messages.
Does this have something to do with the administrator rights or something? Do I need to install something or uninstall McAfee or Spyware Doctor? I'm lost.