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Downgrade not genuine? RRS feed

  • Question

  • I upgraded to windows 10, but my computer kept crashing because it was a old board which was also giving problems. So I had to buy a new Motherboard, CPU, and 8gig of memory. All the other stuff, my ssd, and graphics card are the same. I had to update the motherboard drivers on my ssd for the system to work ok. Everything is now running smoothly, but for the fact that microsoft has put an activate windows, but when I do it refuses to activate. I have a genuine version of windows but it won't activate.

    Are microsoft trying to kill windows off as I know of quite a few people who had the same problem and could not get in touch with Microsoft to get the problem sorted so they have decided to install Ubuntu and they say they are really pleased with it.  If my computer won't validate I will also look at going to Ubuntu. I have stuck with Microsoft for so long but this is getting beyond a joke now and getting very annoying.



    Tuesday, September 29, 2015 8:57 AM

Answers

  • If your original Windows license was OEM, then so was your Upgraded License - and the OEM license CANNOT be transferred to a New Computer.

    In MS terms, a new computer is formed when a motherboard is replaced outside warranty terms.

    Is the surrent install of Windows 7, 8.1 or 10?

    Of it's 10 you will have to reinstall the original OS, activate that, and then repeat the upgrade to Windows 10.

    If it's Windows 7,

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, September 29, 2015 10:55 AM
    Moderator