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    For Stephen Holm:

    re:mga dianostic tool

    I ran the tool as instructed but do not know how to paste to thread.

    Can u please advise.

    Thank You.

    Saturday, July 19, 2008 8:05 PM

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    Russ thank you for running the MGA Diagnostic and providing the results. Please stay in only one post so we can have the chronological flow.  I am marking this post as answered as I have posted in the post where you actually posted your results.

     

    Thank you,

     

    Stephen Holm, MS
    WGA Forum Manager

    Tuesday, July 22, 2008 6:51 PM

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    Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Saturday, July 19, 2008 8:18 PM
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    Russ thank you for running the MGA Diagnostic and providing the results. Please stay in only one post so we can have the chronological flow.  I am marking this post as answered as I have posted in the post where you actually posted your results.

     

    Thank you,

     

    Stephen Holm, MS
    WGA Forum Manager

    Tuesday, July 22, 2008 6:51 PM