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Passed MS 70-480 exam on 15.04.2014, dut got nothing on my mcp site RRS feed

  • Question

  • I passed MS 70-480 exam on 15.04.2014, got congratulation e-mail from MS with new MS ID. I have old MS ID as I have 4 other MS certificates. I wrote to MCP support about the problem. After asking me my data, they just stop to reply instead of just marge information in one place. I want to get just got certificate. What should I do?

    Saturday, April 26, 2014 4:34 AM

Answers

  • Hi,

    Did the support staff provide you with a case number or some other identifying number? I am not sure what specifically you mean by MCP support. You will want to contact the Regional Service Center for your country/region. You may want to send the information to them by email instead of talking with them on the phone. That way you will have a documentation trail. Provide them with all of the information that you can. Scan and send the score report for your 70-480 exam. In addition, send them the name and email addresses associated with both your old and new MC ID number, and send the ID numbers also.

    Once you send the information, you should receive a reply email within a day or so. This email will let you know that they are working on your issue. If your issue is not solved in a reasonable period of time after that email (give it a week or so), please send me an email directly or reply to this post.  I will help you escalate the issue to get it resolved.

    Here is the URL for the Regional Service Center page: http://www.microsoft.com/learning/en-us/help.aspx


    Mike Corkery, MCT, MVP (Office Systems), MCSD (Windows Store Apps), MCSD (Web Apps), MCITP, MCPD, MSF, etc. Please do not forget to click “Vote as Helpful” if any post helps you and "Mark as Answer”if it solves the issue.

    Tuesday, April 29, 2014 12:48 PM
    Moderator

All replies

  • HI

    How you prepered for 70-480 exam

    Please guide for exam study material or some tips for exam



    Shridhar J Joshi Thanks a lot

    Saturday, April 26, 2014 4:39 AM
  • Hi,

    Did the support staff provide you with a case number or some other identifying number? I am not sure what specifically you mean by MCP support. You will want to contact the Regional Service Center for your country/region. You may want to send the information to them by email instead of talking with them on the phone. That way you will have a documentation trail. Provide them with all of the information that you can. Scan and send the score report for your 70-480 exam. In addition, send them the name and email addresses associated with both your old and new MC ID number, and send the ID numbers also.

    Once you send the information, you should receive a reply email within a day or so. This email will let you know that they are working on your issue. If your issue is not solved in a reasonable period of time after that email (give it a week or so), please send me an email directly or reply to this post.  I will help you escalate the issue to get it resolved.

    Here is the URL for the Regional Service Center page: http://www.microsoft.com/learning/en-us/help.aspx


    Mike Corkery, MCT, MVP (Office Systems), MCSD (Windows Store Apps), MCSD (Web Apps), MCITP, MCPD, MSF, etc. Please do not forget to click “Vote as Helpful” if any post helps you and "Mark as Answer”if it solves the issue.

    Tuesday, April 29, 2014 12:48 PM
    Moderator
  • Hello Mike, thank you for the advices and support I have got the reply and all my exams, certificates are in one place now. But from e-mail replyes it seamed that people just tryed to pass the problem from one to another. Finally, everything is OK. Thanks once more for willing to help. Tania

    Tuesday, May 6, 2014 6:55 AM