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WGA false positive RRS feed

  • Question

  • We are in the process of setting up images for deployement. We are using a legit site license for the images. But when we try and install Windows Defender WGA tells us the copy of Windows is not valid. This is obviously a false positive. We would like to have Defender as an option to install on our site license systems. What do you suggest we can do to work around these issue? Is there a number I need to call at MS to get this fixed? Thank you
    Wednesday, May 9, 2007 3:47 PM

Answers

  • AnthonyNYU,

     

    On one of the computers telling you the copy of Windows in not valid, please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, May 9, 2007 9:44 PM