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Office 2003 is no longer valid RRS feed

  • Question

  • All of a sudden my Office 2003 is no longer valid? It came straight from Dell with my Inspiron 9100. Been running it for years with no issues. What gives and don't give me that ____ about a leaked key. This CD came direct OEM from Dell.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-V6T3H-3KTMV-2W9JM
    Windows Product Key Hash: fNAi23MX4sxeWsIQFHPFpIcgVyU=
    Windows Product ID: 55274-076-7007167-22692
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {E05C3208-09EC-44FA-BE3A-08A49FFEC3B5}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Visio Professional 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E05C3208-09EC-44FA-BE3A-08A49FFEC3B5}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2W9JM</PKey><PID>55274-076-7007167-22692</PID><PIDType>5</PIDType><SID>S-1-5-21-117609710-2146864909-839522115</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A300</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="4"/><Date>20081014000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>D03931AF0184207B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57070</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55657</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 818B:Semp Toshiba Informatica Ltda|818B:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->
    N/A
    Tuesday, October 13, 2009 12:52 PM

Answers

  • Hello KRobb,

    There are some issues with both Windows XP and office, but since this is an Office forum, we'll start with Office.

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Visio Professional 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    The mgadiag report is not showing an OEM license installation of Office, which is what should be on the computer if the installation of Office was an OEM license supplied by Dell from your Dell 9100.

    The report says you have a Blocked VLK, which means that (a) your computer has a Volume Licensing edition of Office 2003 Pro installed, and that (b) a Blocked Volume Licensing Key (VLK) was used to install it.  A "blocked" VLK is one that was issued by Microsoft to a business, educational institution, or governmental agency for their exclusive use in accordance with a Volume Licensing Agreement.  (Note that such use does NOT allow the resale of such VLKs.)  However, because the VLK may have been reported lost, stolen, or compromised to the internet by the original keyholder, or because the Volume Licensing Agreement has expired, Microsoft has blocked the VLK from further use.

    Your computer also has an installation of a Volume License for Visio 2003.  Just like the volume license for Office, this installation of Visio, regardless of whether the product key is genuine or not, is a nongenuine use of the product if such use is not covered by a current and valid Volume Licensing Agreement.

    If you are an individual consumer, you should never have been sold Volume Licensing materials such as a VL CD, and you certainly should not have received a Blocked Product Key.

    Your first course of action is to confront your seller with this information and demand either a full refund or to receive the genuine software you paid for.

    If the seller refuses to help, please file a piracy report at www.microsoft.com/piracy.  Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC

    One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installation which is nongenuine.  This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or some or all of your programs.  You Get Genuine once again by uninstalling the current nongenuine installation of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity, to put back the genuine installation of Office you may have already had on the computer.

    There is one other Office issue.  Let's say that the report showed that there really was an OEM license for Office installed on this Toshiba computer.  Regardless of whether the automated system judged the product key as Genuine or not, your use of the Dell OEM license for Office on any computer other than the Dell 9100 on which the license was originally installed would be nongenuine, since such use would be a violation of the End User Licensing Agreement, which states that OEM licenses are not permitted to be moved to any other computer.  Essentially, when your Dell 9100 died, so did its OEM license for Office and Windows.

    Which brings me to the situation with Windows.

    The data in the report suggests that the installation of Windows on this computer was originally a Dell OEM license for Windows XP.

    For example:
    ><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    Yet the mgadiag report is identifying the installation as a Genuine installation of a retail license for XP.  IMO this installation of Windows was probably hacked by altering the setupp.ini file.

    If you purchased this copy of Windows, your seller probably sold you a hacked and cracked copy of Windows.  If the sale of this Windows was accompanied by a nice pretty retail box with a Certificate of Authenticity on the box top, and a genuine-looking hologrammed Microsoft CD, please visit www.howtotell.com to compare your materials to genuine and counterfeit materials.  If you suspect that your materials are counterfeit, please file a Piracy Report from the links at that site.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 7:44 PM
    Tuesday, October 13, 2009 3:43 PM

All replies

  • Hello KRobb,

    The report is showing that this is a Toshiba Satellite A300.  Can you confirm?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 13, 2009 2:19 PM
  • Yes this is a Toshiba Satellite A300. Came with Vista 64. Reformatted the drive, bought a valid XP license and installed. Then dropped on the Office 2003 copy that I got when i purchased my Dell 9100. The 9100 is dead in the water hence the Toshiba.
    Tuesday, October 13, 2009 2:42 PM
  • Hello KRobb,

    There are some issues with both Windows XP and office, but since this is an Office forum, we'll start with Office.

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Visio Professional 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    The mgadiag report is not showing an OEM license installation of Office, which is what should be on the computer if the installation of Office was an OEM license supplied by Dell from your Dell 9100.

    The report says you have a Blocked VLK, which means that (a) your computer has a Volume Licensing edition of Office 2003 Pro installed, and that (b) a Blocked Volume Licensing Key (VLK) was used to install it.  A "blocked" VLK is one that was issued by Microsoft to a business, educational institution, or governmental agency for their exclusive use in accordance with a Volume Licensing Agreement.  (Note that such use does NOT allow the resale of such VLKs.)  However, because the VLK may have been reported lost, stolen, or compromised to the internet by the original keyholder, or because the Volume Licensing Agreement has expired, Microsoft has blocked the VLK from further use.

    Your computer also has an installation of a Volume License for Visio 2003.  Just like the volume license for Office, this installation of Visio, regardless of whether the product key is genuine or not, is a nongenuine use of the product if such use is not covered by a current and valid Volume Licensing Agreement.

    If you are an individual consumer, you should never have been sold Volume Licensing materials such as a VL CD, and you certainly should not have received a Blocked Product Key.

    Your first course of action is to confront your seller with this information and demand either a full refund or to receive the genuine software you paid for.

    If the seller refuses to help, please file a piracy report at www.microsoft.com/piracy.  Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC

    One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installation which is nongenuine.  This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or some or all of your programs.  You Get Genuine once again by uninstalling the current nongenuine installation of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity, to put back the genuine installation of Office you may have already had on the computer.

    There is one other Office issue.  Let's say that the report showed that there really was an OEM license for Office installed on this Toshiba computer.  Regardless of whether the automated system judged the product key as Genuine or not, your use of the Dell OEM license for Office on any computer other than the Dell 9100 on which the license was originally installed would be nongenuine, since such use would be a violation of the End User Licensing Agreement, which states that OEM licenses are not permitted to be moved to any other computer.  Essentially, when your Dell 9100 died, so did its OEM license for Office and Windows.

    Which brings me to the situation with Windows.

    The data in the report suggests that the installation of Windows on this computer was originally a Dell OEM license for Windows XP.

    For example:
    ><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    Yet the mgadiag report is identifying the installation as a Genuine installation of a retail license for XP.  IMO this installation of Windows was probably hacked by altering the setupp.ini file.

    If you purchased this copy of Windows, your seller probably sold you a hacked and cracked copy of Windows.  If the sale of this Windows was accompanied by a nice pretty retail box with a Certificate of Authenticity on the box top, and a genuine-looking hologrammed Microsoft CD, please visit www.howtotell.com to compare your materials to genuine and counterfeit materials.  If you suspect that your materials are counterfeit, please file a Piracy Report from the links at that site.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 7:44 PM
    Tuesday, October 13, 2009 3:43 PM
  • As for Office I will investigate.

    As for the OS, I installed with the Dell XP disk and then bought a valid license directly from Microsoft. Soooooo what should I do there?
    Tuesday, October 13, 2009 4:11 PM
  • Hello KRobb,

    Just curious, in what form did you buy the new license, and how did you "convert" the installation of the Dell XP disc to the valid license that you bought from Microsoft?

    I'm thinking that you could have done a repair reinstallation, or maybe could have used the Product Key Updater......?

    But the above is just for my further information...  You don't have to do anything as long as Microsoft's system continues to judge the installation as Genuine.

    If for some reason in the future that would change, then my guess is that you'd have to backup and do a clean installation with genuine hologrammed MS retail license CD to get rid of the remnants left over by that original Dell installation.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 13, 2009 4:20 PM
  • If I remember correctly. I simply installed the OS from disk and ran all the appropriate updates. When it finally got around to validating the genuine install it said I need to buy a valid license key which I did directly from the Microsoft web site. I could probably dig up the emails / receipts if needed if it ever comes to the validation tool saying the OS is not genuine.
    Tuesday, October 13, 2009 4:28 PM
  • Hello KRobb,

    OK, thanks for the info!  We don't see reports like that often, so I like to try to get whatever details I can for further information.  ;-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 13, 2009 4:34 PM