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Error when activating OEM copy of Vista Business RRS feed

  • Question

  • We use Windows Deployment Services to deploy OEM-licensed copies of Vista Business.  Recently, the computers have not been automatically activating, and if you type in the key on the box and attempt to activate, it fails with no error message.  If you look in the event viewer, there is an event id 1012 with this summary:

    Acquisition of Product Certificate failed. hr=0xC004C016

    I've googled around and haven't found anything for this hex code or the event ID pertaining to activation.  Has anyone else seen this error lately, and if so, have you found a fix?
    Monday, January 5, 2009 4:19 PM

Answers

  • Pschorf,
     

    Thank you for visiting the Genuine Advantage forum.  Your issue is related to Windows Product Activation.  Activation is outside of the scope for this forum. We assist with Validation issues. In an attempt to assist I would like to provide some information which may or may not help.

    From the Desktop:

    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.


    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    Also you may reference the following site for various Telephone Activation Centers:

    http://support.microsoft.com/kb/326851


    If you work for a company or organization, you will need to contact your IT Administrator to get the information needed for contacting support for the MS product licenses your company has purchased.

    Thank you for visiting the Genuine Advantage forum.

    Rick

    I suggest posting your question to the “
    Windows Vista discussion groups
    here:

    http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx

    • Marked as answer by RickImAPC Wednesday, January 7, 2009 11:02 PM
    • Edited by RickImAPC Wednesday, January 7, 2009 11:03 PM *
    Wednesday, January 7, 2009 10:41 PM