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No remote access - set up right? And Launchpad not working... RRS feed

  • Question

  • A couple of questions now that I am (I think!) operating in Vail:

    First, I can't get the remote access working. I am using AT&T's UVerse through a 2Wire 3800-G router; I've opened ports 80 and 443 in the options. One possibility is that I currently am running wired through a switch that then connects to the router - would this cause a problem? Otherwise I don't know what else to try...

    Also, I can't log in using the Launchpad; I've tried using my user login and the administrator login, I know I have the passwords correct...but every time I try to sign in with the launchpad, I get an error that user name or password are incorrect. Frankly, I am not even sure what the launchpad is for - I appear to have all my network drives right there when I log in - but I'm puzzled as to why I can't connect through it.

    Thanks!

    Saturday, May 1, 2010 7:14 PM

Answers

  • Please open a connect bug and attach all the logs. It should work.

    Thanks

    -Bodhi


    Bodhi Deb - MSFT
    Saturday, May 1, 2010 7:25 PM

All replies

  • Did you create the user from the dashboard?
    Bodhi Deb - MSFT
    Saturday, May 1, 2010 7:22 PM
  • Did you create the user from the dashboard?

    Bodhi Deb - MSFT
    Yes...
    Saturday, May 1, 2010 7:23 PM
  • Please open a connect bug and attach all the logs. It should work.

    Thanks

    -Bodhi


    Bodhi Deb - MSFT
    Saturday, May 1, 2010 7:25 PM