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    In one of our client's production/live environment there are 6 UNMANAGED solution installed by mistake or lack of competency in CRM. As standard CRM practice it is not recommended to have unmanaged solns.

    What is best way to resolve this issue on production? Or what is prefered solution so that in future if we import new MANAGED soln customization changes on same system, there will not be any issue?
    I am looking here experts opinion which we will show to client.

    My approach:
    1) Keep all components in single Unmanaged soln: Merge all 6 unmanaged into 1 unmanaged solution and keep it on production as it is. This is only for future reference, so that everyone should aware of components involved till date which are customized.
    2) In future, installed new MANAGED solutions on production. Note: But if managed soln is having common webresource which is in unmanaged state on target system, will it overwrite or not?



    • Edited by Dhananjay G Pashte Tuesday, November 11, 2014 4:22 PM As highlighted by Guido Preite.
    Tuesday, November 11, 2014 1:48 PM

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    In one of our client's production/live environment there are 6 UNMANAGED solution installed by mistake or lack of competency in CRM. As standard CRM practice this should not happen.


    Why should not happen? I had customers that explicitly wanted unmanaged solutions in production and normally managed solution are a best practice when you install a solution from an ISV, but it's not mandatory when the solution is developed internally. A high role (System Administrator or System Customizer) is still necessary to customize CRM in the production environment.

    My blog: www.crmanswers.net - Rockstar 365 Profile


    Tuesday, November 11, 2014 2:02 PM
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    Thanks Guido for instant reply. In our case, solution are developed by 3rd party vendor. Also client have not asked for Unmanaged soln (they are not aware of it) and admin or customizer role users are not allowed to make customization changes on production environment.

    Tuesday, November 11, 2014 4:17 PM