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  • Question

  • my windows is genuine i got the sticker disk and everything from pc world i reinstalled and activated via the telephone this moring, i did the updates and now its tellin me my version is not genuine
    Saturday, May 6, 2006 12:13 PM

Answers

All replies

  • What is the exact error you are getting?

    Can you run this tool: http://go.microsoft.com/fwlink/?linkid=52012  and press "copy to clipboard" and paste here in a reply? All the sensitive data has been blocked, so it is fine to paste the data here.

    Thanks

    Microsoft

    Saturday, May 6, 2006 5:30 PM
  •  dash_wag wrote:
    my windows is genuine i got the sticker disk and everything from pc world i reinstalled and activated via the telephone this moring, i did the updates and now its tellin me my version is not genuine
    Sunday, May 7, 2006 4:09 PM
  • WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-CP3RR-GKD38-QHKFV
    Windows Product Key Hash: AI5QwGN59DprNUMgZROAZhcacsk=
    Windows Product ID: 55285-011-9518822-21331
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.0.0.hom
    Download Center code: XS7LHJ4
    ID: 0313c14b-7c3f-4896-b0bc-85805aa45500
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Failed to retireve file version. - 0x80070006
    Signature Type: Unknown.
    Validation Diagnostic: 70AFE6BE-646-80070057_E2AD56EA-140-80070057

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    Here's stuff from my computer. I'm having the same issue with validation.

    Monday, June 12, 2006 12:43 AM
  • WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: 512aBC8GbviOIRBQd3W/O4MB4pU=
    Windows Product ID: 55274-645-1964116-23151
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: STHMXH9
    ID: 4193ef46-f98d-4288-be91-8c96587c82cb
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.532.2.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>4193ef46-f98d-4288-be91-8c96587c82cb</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YVQG8</PKey><PID>55274-645-1964116-23151</PID><PIDType>1</PIDType><SID>S-1-5-21-606747145-1935655697-1957994488</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>2684QQA</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1SET47WW (1.15 )</Version><SMBIOSVersion major="2" minor="33"/><Date>20030526000000.000000+000</Date></BIOS><HWID>5C683607018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Here's stuff from my computer. I'm having the same issue with validation.

    Monday, June 12, 2006 2:28 AM
  • Dictor,

    Right now, your IBM computer has a Volume Licensing edition of XP Pro installed (Line 6), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 1).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misues, ie, more installations of XP using that key than authorized.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.

    It's very likely that your IBM shipped from the factory with a licensed version of Windows preinstalled.  To get more information about this, look on the computer or with the materials you received with the computer to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, June 12, 2006 3:08 AM
  • There was Microsoft COA Windows Genuine sticker at the bottom of this IBM labtop. The information is as follows:

    1. It was Windows XP Professional 1-2 CPU.
    2. It is not "OEM Software".
    3. The computer manufacturer's name is IBM Corporation.

    Here is the stuff after I have keyed in the product key according to the CoA.

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Not Activated
    Windows Product Key: *****-*****-4W4T2-7P9JB-2PPKW
    Windows Product Key Hash: Ygb4wzsJsm7PJ38OnWuKZur4ZPU=
    Windows Product ID: 55274-OEM-2244727-19067
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Retrieving code...
    ID: 4193ef46-f98d-4288-be91-8c96587c82cb
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.532.2.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>4193ef46-f98d-4288-be91-8c96587c82cb</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-2PPKW</PKey><PID>55274-OEM-2244727-19067</PID><PIDType>3</PIDType><SID>S-1-5-21-606747145-1935655697-1957994488</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>2684QQA</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1SET47WW (1.15 )</Version><SMBIOSVersion major="2" minor="33"/><Date>20030526000000.000000+000</Date></BIOS><HWID>5C683607018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, June 13, 2006 1:09 AM
  • Dictor:

     

    Since you have a COA and the COA does not match the Product Key above (and is for XP Professional), please check this post (http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=420092&SiteID=25) about changing your product key to match your coa without a reinstall.

     

    -phil liu

    Tuesday, June 13, 2006 1:16 AM
  • Hi,

    I seem to have a small icon that appeared down in the right hand corner. A star. It does not seem authentic to me. I clicked on it this morning and lost all my email on AOL... seems strange that it happened just after the click.  Spent the rest of the day running virus checks and looking for info on the web.

    I do have a different version of xp than original, because I had a virus and the person fixing my computer put a copy of xp back on it when he cleaned it up.

    Any advise.... sure this icon is not a virus??? Seems strange they would notify me this way.

    Thanks for any advise

    Terry

     

    Tuesday, June 13, 2006 1:24 AM
  • WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-2QC42-Y623M-H7BYD
    Windows Product Key Hash: Ins3FPwcXM0CbP7ooslKeLfDDxM=
    Windows Product ID: 55274-640-2129293-23928
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: SSP4SMB
    ID: d7e06a6f-3c34-48f3-9ae4-dd21056d01d0
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.530.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>d7e06a6f-3c34-48f3-9ae4-dd21056d01d0</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-H7BYD</PKey><PID>55274-640-2129293-23928</PID><PIDType>1</PIDType><SID>S-1-5-21-1417001333-861567501-839522115</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20031107000000.000000+000</Date></BIOS><HWID>02D43C370184A07F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Tuesday, June 13, 2006 1:50 AM