find associated account based on domain of email sender

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  You can certainly create a custom workflow activity to do this. There are no OOB workflow activities for string comparison!

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  Ayaz Ahmad CRM Solutions Architect | http://ayazahmad.wordpress.com

  • Proposed as answer by Ayaz.AhmadModerator Wednesday, September 7, 2011 3:33 AM
  • Marked as answer by Ayaz.AhmadModerator Saturday, September 10, 2011 4:13 PM
  • Unmarked as answer by Joe Kelly Saturday, September 10, 2011 9:03 PM
  • Unproposed as answer by Joe Kelly Saturday, September 10, 2011 9:04 PM

  Tuesday, September 6, 2011 11:30 PM

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  Thanks Ayaz

  Does anybody have any code examples?

  TIA

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  Joe

  Wednesday, September 7, 2011 9:17 PM
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  Hi,

  You can use the following plugin code mentioned in Url (http://worldofdynamics.blogspot.com/2011/08/dynamics-crm-2011-execute-custom.html) the code check for incomming email and detect if the email is from the exsisting account, you can search for the incomming email address domain in the contact email address field and can search for the account via RetrieveMultiple (http://mileyja.blogspot.com/2011/03/crm-2011-retrievemultiple-calls-in.html) request by email domain or assosiated contact and then can set the regarding field to the particular account.

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  Jehanzeb Javeed
  
  http://worldofdynamics.blogspot.com
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  • Proposed as answer by Jehanzeb.Javeed Saturday, September 10, 2011 6:22 PM
  • Marked as answer by Joe Kelly Saturday, September 10, 2011 9:12 PM

  Saturday, September 10, 2011 6:21 PM
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  Great - thanks

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  Joe

  Saturday, September 10, 2011 9:13 PM