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Unable to delet pc from Windows Live OneCare RRS feed

  • Question

  • I had to rebuild my machine and as a result I had to reinstall OneCare.  I now have two machines registered even though they are the same physical machine.  When I attempt to delete the old entry I get the following:

     

    The action could not be performed

     

    An error is preventing OneCare from performing this action.  Please restart your computer and try again.  If the problem still occurs, contact the Help Center.

     

    Any assistance with this problem will be appreciated.

     

    Thanks,

     

    Clif

    Sunday, February 17, 2008 2:40 AM

Answers

  • Hi,

    I'm not sure what causes this, but I was able to solve it by choosing "Stop using this PC as a hub PC", then "Make this PC a hub PC again"; then trying to remove the old computer from the circle.

    Hope this helps.
    Sunday, February 17, 2008 12:34 PM