Changed hard drive and now my validation fails

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  The common cause for these mismatches is a faulty Intel Rapid Storage Tech driver

  Download and install the latest version from....

  http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=20624&lang=eng&iid=dc_rss

  then run another MGADiag report and post the results.

  • Proposed as answer by Noel D PatonModerator Saturday, July 28, 2012 8:05 PM

  Friday, July 27, 2012 12:18 PM

  Answerer
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  That Intel driver had no effect (I rebooted at least twice since). I've pasted the new MGADiag below. When I click the resolve online option on the WGA window that says I'm not genuine, I am taken to a page to "Download Required Windows Validation Components". When I run the downloaded file WindowsActivationUpdate.exe, the install fails with a 0xC8000222 error. I also am unable to run Windows6.1-KB947821-v22-x86.msu (a suggestion to fix the install error). It fails with the same error.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-*****-*****-6X4M2
  Windows Product Key Hash: WqOLmi+eyjo8CJU9AGvF7FZ1V94=
  Windows Product ID: 55041-008-1348793-86568
  Windows Product ID Type: 6
  Windows License Type: Volume MAK
  Windows OS version: 6.1.7600.2.00010100.0.0.004
  ID: {6EC45E5C-0EA7-4D1C-9F77-295D387255AF}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Enterprise
  Architecture: 0x00000000
  Build lab: 7600.win7_gdr.111025-1503
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\e140453\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{6EC45E5C-0EA7-4D1C-9F77-295D387255AF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-008-1348793-86568</PID><PIDType>6</PIDType><SID>S-1-5-21-3443061127-2879990106-2935307267</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6400                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A27</Version><SMBIOSVersion major="2" minor="4"/><Date>20100819000000.000000+000</Date></BIOS><HWID>B7B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>66725E13F6C8586</Val><Hash>cgUdDtOL5Tfbjf14ky/exGcGGgA=</Hash><Pid>89388-707-0259131-65141</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7600.16385
  
  Name: Windows(R) 7, Enterprise edition
  Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
  Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 55041-00172-008-134879-03-1033-7600.0000-1462010
  Installation ID: 022145776433877504606476869596689682944252121251301646
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 6X4M2
  License Status: Licensed
  Remaining Windows rearm count: 2
  Trusted time: 7/28/2012 4:51:40 PM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 7:24:2012 22:02
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: MgAAAAEAAQABAAIAAQABAAAAAwABAAEA6GEOm5nT5m6UjhYrzuxqnxbuqmGAX14+Rso=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL   M09    
    FACP DELL   M09    
    HPET DELL   M09    
    MCFG DELL   M09    
    ____ DELL   M09    
    ASF! DELL   M09    
    TCPA
    SLIC DELL   M09    
    SSDT PmRef CpuPm
  
  

  ---

  Jon Howard

  Saturday, July 28, 2012 9:56 PM
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  Actually the Intel driver fixed the file mismatches and tampered files in your first report. If you compare the two reports you will see the difference.

  Your report show as genuine now. 

  However the event time stamp shows as 7/24/2012 which I suspect your install didn't validate ( guessing a little )

   What happens if you validate it?

  http://www.microsoft.com/genuine/validate/

  As far as the updates go you will find knowledgeable people here:

  http://www.microsoft.com/genuine/validate/

  Saturday, July 28, 2012 10:27 PM

  Answerer
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  If I go to that page, it redirects me to the "Download Required Windows Validation Components" page (see my earlier post for the results). If I am showing up as genuine, why do I still get the WGA not Genuine popup? I do appreciate your help!

  ---

  Jon Howard

  Saturday, July 28, 2012 10:31 PM
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  I'm not sure why. Your report shows no issues.

  I would have expected the validation time stamp to change. I have asked for assistance from someone more knowledgeable than I.  He is in the U.K so if he is not up late it may take several hours for him to respond. 

  Saturday, July 28, 2012 10:38 PM

  Answerer
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  When I try and run sfc /scannow (another recommended fix for my issue), I get:
  
  Beginning system scan.  This process will take some time.
  
  Beginning verification phase of system scan.
  Verification 100% complete.
  Windows Resource Protection found corrupt files but was unable to fix some of them.
  Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
  C:\Windows\Logs\CBS\CBS.log
  

  Does this add any information?
  

  ---

  Jon Howard

  Saturday, July 28, 2012 10:42 PM
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  Think I solved it. From http://support.microsoft.com/kb/2509997 - this is what fixed it for me. Thanks again for the help. I, at least, was able to install the validation update and the get past the validation.

  Method 8: Rename the SoftwareDistribution folder

  Rename the Windows Update temporary SoftwareDistribution folder. To do this, follow these steps:

  1. Open an administrative Command Prompt window.
  2. Run the following commands, and press Enter after each command:
     • Net stop wuauserv
     • cd %systemroot%
     • Ren SoftwareDistribution SoftwareDistribution.old
     • Net start wuauserv
  3. Try to install updates again.

  Important The following issues occur when you use this method:

  • Updates that are currently downloaded but that have not yet been installed have to be downloaded again by using Windows Update or Microsoft Update.
  • When you delete the Software Distribution folder, your download history is removed.
  • If you currently receive updates from Microsoft Update and from Windows Update, you will have to reselect this option from the Windows Update website.

  Note If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old folder to recover disk space.

  ---

  Jon Howard

  • Marked as answer by Jon Howard1 Saturday, July 28, 2012 10:46 PM

  Saturday, July 28, 2012 10:45 PM
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  good job.

  glad you got it fixed.

  Saturday, July 28, 2012 11:11 PM

  Answerer